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"Lake view from the room is breathtaking, staff is very helpful and friendly… access is very steep and there are no elevators but it easily manageble. Facility looks new."

"The room was clean and perfect. Qualified staff. The breakfast was fresh and delicious. "

"The room I stayed in was absolutely sad. The bed sheets and pillow cases were washed but still had dirty stains. Washroom had sewage smell from the drain. The tv had nothing on it. Moreover there was so much noise coming from ppl on the floors past 11 pm. Staff were really amazing people. Place needs major upgrades"

"If you’re looking for a place in the heart of the city, this hotel is perfect. No car is needed, as everything is within walking distance. Plus, if you enjoy music and a good drink, there’s a great spot just around the corner from the hotel."

"Great value for money, fab attention to detail and location. Resturant was great, and bar area. Fab for families."

"The hotel is lovely, a mix of traditional and modern, with a beautiful garden. The staff were all charming and really helpful. This is a fantastic place to stay in the centre of Shkoder but in a very quiet location."