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"Check-in was done via text message and key left in the room and door left unlocked so I could get in. The room and bathroom were clean and tidy with instruction laid out on the bench to read. Make sure you read these! As people have mentioned you are asked not flush the toilet everytime you go. Their tip is- "If it's yellow let it mellow, if it's brown flush it down" Makes sense as they are on rainwater with limtied capacity in water and sewerage treatment. So if you don't like the idea of this don't stay. Aircons are set at 23 degs and no controller left in the room so you can switch it on and off at the wall plug. Wall fan and ceiling fans are provided for breeze which was all I needed. Simple amenities keetle, toaster, plates and cutlery which you need to wash/dry before you leave. Shower are hot but keep them short as requested. There are additional charges for kids and pets plus cleaning charge for pets. Check booking information. With the recent erratic weather the area has received the ants were on the move but owners provided bug spray and problem was solved. Road traffic noise was minimal and no noise from other rooms. The only downside.... The bed would not be considered a firm bed but the carpet was softer. Other than that it's very quiet and away from everything but you still get phone service. "

"It was a seamless stay.....including a last minute booking for a second night after floods restricted my exit"

"Property has great facilities and location. Why the poor review? cleaning is terrible. Fix the cleaning and it would be great "

"Newly renovated, clean hope they keep up with the good job"

"Room was clean"

"The Staff were lovely, the room was clean, the food at the restaurant was great, the only thing that was missing was soap in the bathroom when you go to the toilet otherwise it was a very nice stay."

"Excellent "

"Always a pleasant stay! Staff and rooms are lovely. if I was to change or request anything some of the rooms could do with up graded smart TV's other then that I absolutely love staying At the Black Diamond, it quiet, safe, convenient and the rooms are beautiful! It is my favourite place in Blackwater to stay and I Highly recommend your next stay be here!"

"Property Manager was excellent. Very friendly and helpful "