Shimotono Holidays from AU$2,115

The front desk staff were very polite, the room was very clean, and the location was convenient.

Amazing property. The location is very close to Ueno Station in a quiet neighborhood. Felt nice to escape the bustle of Tokyo when coming back to the room. The room is very large for Tokyo. Washer and dryer in the room. Also a fridge, microwave and sink. Bathroom was a little small but the shower was very nice. The staff was excellent! They were super friendly and held our luggage for us no problem. The pillows were a little bizarre but it was a minor issue. The only suggestion I have is to have separate trash bins for the burnable and non burnable trash.

The clean rooms and amazing garden was astonishing.

We are two girls travelling from Australia to Japan and had a pleasant stay at this hotel. The room was cleaned daily, and the staff were always friendly, helpful, and happy to answer any questions we had. During our trip, a typhoon passed through the area, and the hotel kindly provided umbrellas for guests. Unfortunately, the umbrella we used broke during use, but we appreciated the hotel’s effort to assist guests during the bad weather. The hotel also offers free luggage storage, which was very convenient. Overall, we had a good experience and would recommend this hotel. The only downside was that the lobby and reception area became very busy from midday onwards, with many guests checking in and out, which sometimes resulted in longer wait times.