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Reviews of Hotel Basant

3 out of 5
Hotel Basant
Cart Road, Hotel Basant, Shimla

Reviews

4.6
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

5.4/10

Cleanliness

4.6/10

Staff & service

2.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unprofessional & illiterate staff. No cleaning & smell from rooms. Waste of money if you book this hotel online.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location staff cleanliness everything was beyond my expectations. hotel provide cab facility on very cheap rate. veiw from hotel was also perfect.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After struggling to find a place we booked hotel basant. When we turned up, we showed them our booking confirmation email and they told us almost every reason under the sun that we couldn’t stay there- our confirmation wasn’t real, there are no rooms, they don’t have our booking etc. Very unprofessional staff that made us feel insulted and angry. But perhaps it was for the best, as the photos make the property look a lot better than it really was. Would not recommend.
Stayed 1 night in Jul 2019