Spa Hotels & Resorts in Shelter Harbor from AU$249

"Room was clean, staff were friendly, restaurant are pricey but is okay. And play Casino we had fun"

"Clean room, great staff. Need to make breakfast better with more selection example; eggs, sausages . Otherwise was good."

"The room was clean. The property is kept in good condition. We enjoyed our stay."

"Very unwelcoming “lobby”. Elevator needs improvement. Rather depressing first impression. Room was basic but clean and comfortable for our quick stay. Pleasant staff. Bright breakfast area best space on the property."

"Very disappointing stay overall. The hotel looks completely different in person than it does in the pictures online. From the outside it seems acceptable, but inside the property felt extremely old, poorly maintained, and neglected. There were damaged walls, ceilings in bad condition, carpet coming loose in several areas creating a tripping hazard, and a strong unpleasant smell in the pool area that was very difficult to tolerate. The breakfast was also very poor. I also did not feel the situation involving my service dog was handled professionally or with much understanding, which was especially disappointing. The overall atmosphere of the hotel honestly felt uncomfortable and poorly maintained. I normally do not like leaving negative reviews, but I believe future guests deserve an honest description of the experience before booking."

"The deadbolt latch fell off when upon first entering the room. Room is decaying. Mold in closet. Jetted tub is in pretty bad condition. It looks like this place may have been renovated 20 yrs ago but never looked at since. Water damage on ceiling, tiles are cracked and moving near the bed. Control panel on tub is torn up and broken. There is just a dial on the wall that you turn on the bubbles. Drain plug doesn’t work so they have a rubber disc that was probably made in the late 50s. It was probably white at one time but everything has a yellow hue to it. Very little soap or personal hygiene products. Staff was nice, I mentioned it to the front desk and they apologized but I will be asking for a refund because we obviously had to get a different hotel room and adjust our plans at the last second. "

"Staff was superb, everywhere we went......even got upgraded to a suite!!! :)"

"Beds were NOT queen sized, fan in bathroom broken it made a loud metallic grinding sound. Air / fan unit wouldn’t stay on."

"Breakfast was AMAZING! "