Shelter Cove Hotels, Hilton Head Island

"Outdoor pool closed about 6 being an overcast was considered"

"Conveniently located to stores, restaurants, and the beach. Our room was clean and updated."

"The room was perfectly clean and the grounds were very well maintained. Staff was not super friendly and almost annoyed when asked for help. Breakfast was disgraceful. Bread, hard boiled eggs and a yogurt machine that was empty. Staff was annoyed when asked if they could get more cream cheese. Water machine broke and coffee tasted like soap. Plan to get breakfast outside of the hotel. Parking was easy. Parking lot road could use some maintenance and additional lighting for night. "

"Family friendly, very spacious, very clean! Would’ve loved to use the pool, but we were informed after booking that it was closed for maintenance."

"Food was great attendants were helpful. Parking was always available. "

"Yes"

"The entire stay was great!"

"Clean but dated rooms. Staff is ok just do the bare minimum. Staff at the food service is awful. They complain about other guests openly. Front desk ( Kevin is useless) not much help on information. Got more from guests. There is a free trolley line right next to the hotel. Beach chairs and umbrellas are at a fee. pool side get there early. The chicken tenders are amazing!! Patty the cleaning woman was the most helpful and always a smile on her face. Always happy to help or give a good tip / info. Have her at the front desk . "

"The pool side had some seating but you had to pay for a good location. I have seen extra charges for cabanas and luxury seating but not reg. seats in the sun"