Shelly Beach Tours and Activities

Staff were friendly Room clean but dated

⭐️⭐️⭐️⭐️⭐️ 5/5 – Exceptional Stay in Beautiful Bay of Islands! We recently spent four nights at this stunning property in Russell, New Zealand, and everything about our stay was absolutely perfect. From the moment we arrived, the service was outstanding—warm, welcoming, and attentive without being intrusive. The facilities were top-notch: clean, modern, and incredibly comfortable. Whether we were relaxing in our villa, enjoying the scenic surroundings, or taking advantage of the amenities, everything was impeccably maintained and thoughtfully designed. What really stood out was the staff—they went above and beyond to ensure our stay was memorable. Friendly, knowledgeable, and genuinely caring, they made us feel right at home. We couldn’t have asked for a better place to unwind and explore the beauty of New Zealand North Island. Highly recommended, and we can’t wait to return!

Great stay in the centre of town. Easily walkable to waterfront. Good bus transport links locally. Room clean, beds extremely comfortable, decor slightly dated (but is called the heritage hotel). Had good weather so only used roof top gym and pool/hot tub, great facilities. Didn’t go to the indoor facilities so can’t comment. Had a couple of technical issues with the booking but was sorted promptly by friendly staff. Staff also able to give good local advice and knowledge. Restaurant (run separately to hotel) was not open whilst we were there, shame we weren’t able to grab a coffee/something to get within hotel but lots of local options. Would stay again.