Worst vacation ever !!
I stayed first 2 nights pools weren’t working, 3rd day just 1 pool started to work & till the day that i left the hotel, the other sea salt pool & the aqua park were not operated.
I stayed there 7 nights.
We found mud in the kettle.
1st day was raining, water was falling inside the rooms from everywhere ( bathroom, walls, even through electricity & inside the closet)
Food is not a 5 star hotel.
And they proved it that they can do much better food quality when they set 1dinner event but with extra 60$ fees ( food quality was totally 100% different).
Before leaving i paid a car transportation for my dad to get him to the airport & at the time of leaving the driver closed his phone and the hotel’s reply was that this driver is new & we don’t have his contact & they cant help, so we had to pay again for another car to leave quickly not miss the flight.