Shangri La Beach Tours and Activities

No hot water

Clean rooms the house was absolutely perfect for our wedding group. We had some of the most amazing views and it was in a perfect location near the airport. An issues we had were dealt with immediately.

My wife and I had an incredible time spending a week here. The whole staff was amazing including Filie, Jimmy and his wife, the reception staff, and all the groundskeepers. Not saying we didn’t have a few problems along the way. Initial scheduling to get there took a day or two for a response, we had to move to a different bure for an a/c problem, and the new bure had a shower shutoff problem. The staff worked diligently to get things back to normal and gave us a 3pm checkout on our last day. We got the all- inclusive and had no surprise charges at the end. The food was quite good, not Michelin star, but good. The snorkeling steps off our bure was world class and sandy beaches were available just around the corner from our room. I know everyone has different expectations when they book a trip. The amenities are a 3 star for sure although you will feel like it was 5 stars.