Shandin Hills Hotels, San Bernardino

"Bad"

"Great stay! The staff was very welcoming and professional and respectful. And the hotel itself was like traveling back in time. We enjoyed our stay very much. (We would like to save some money to stay at the fourth floor, though...)"

"Everything was just perfect good service clean room and great breakfast"

"The rooms are affordable, the bed is comfortable, the amenities are very useful there’s a fridge and stove. The employees were kind and helpful I would definitely stay here again."

"This hotel for my needs in not needing much more than a bed, shower, fridge. The hotel location is really close to a freeway entrance right next to a McDonald's and shopping centers, it's not a quiet area. Check in was easy enough. The pool really gave me a good laugh because the pictures online make it look decent- it's not, it's very small and awkwardly positioned. My room was on the second floor- no elevators that I could see. First impressions of the room it looked clean. Shower rod and shower curtain were on the floor in the bathroom. I put it back up. I got the 2 queen option. The comfort of the beds: one of them felt like a cardboard box, the other was a little better but still a little too firm for my liking."

"Would not stay here. I paid through the app when I got there they asked for $55 cash deposit which is very weird."

"Very clean."

"The staff were great. The hotel reminded me of a place that had their heyday 30 years ago. They appear to try but alas fall short. The AC unit in the room had a dirty filter that did not even fit the aged unit. Note to staff. Get every AC/heat unit cleaned and properly fit with the right sized filter or better yet just replace them all with new units? Flooring outside the elevator looked like something Grampa fup put down. Tub was painted with porcelain paint to try and fool us. Not workie. Sound from pool and sub woofer boom boxes finally ended around 9pm. Train going by was icing on the cake"

"Loved this place! Very family and kid friendly, we cannot wait to come back here."