"From the front staff receptionist to the managers and also the staff at the restaurant. They were all terrific!!! Provided a memorable stay for me and my family. Would definitely like to stay again in Snow valley hotel. "
"Wonderful experience ,right from checkin to checkout ,the best thing is leftover items.
Hotel staff were kind enough to send my jacket back to my place without giving much trouble .
Hotel Zion Team, thank you and keep it up ,will recommend anyone for this hotel due to view and service ,room standard and food as well ."
"I booked a suite for family in mid Jan 2017. Size and upkeep of room was good. I requested additional comforter for us and they happily provided the same. I did NOT try food here as we were out and about most of the time. Chech-in and checout was smooth and they happily accepted credit card. Staff was average. Sankat mochan is at walking distance and Tara devi is also very close. Hotel is easily accessible from highway. Hot was is available during certain hours and temperature was too low for...
"It was a pleasant stay. Staff and owner are very cordial and helpful. It is a fantastic property in a prime location, yet away from city noise. Surrounded by dense forest, the property is a must visit"
"The rooms were very well furnished though the cleanliness could have been better. The staff were were eager to help and service was very good. The landscaping is very good and upkeep is also good.
The food was average and a lot of stuff on the menu was not available. The breakfast menu availability was only limited to eggs and parathas. "
"Pros-
Good easily walkable property on road side beside river. Food was good. Staff was cooperative. Location is beautiful. Vibes are unmatchable at bench side of river.
Cons-
Rooms are not much clean, bit smelly. No facility of room heater. Parking is small. Breakfast takes a long time to prepare."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Everything about this property was just perfect. I want to thank chefs for providing baby food for my 7 months ole baby according to her needs. Staff were very courteous, very prompt. Property was well maintained, clean and had all the amenities we could think of."
"The property was pretty far off from the Kasauli town and the approach road was a narrow winding road full of dirt and potholes. Construction work os also going on. Everytime you decide to visit anybolace, means 30-45 mins of bumpy roads.
The staff is pretty indifferent. Called housekeeping, the phone kept ringing and then ended up picked up at reception and the receptionist asked me to called to call the extension again. Similar experience when calling Inhouse dining. Once an ask for full size plates rather than the supplied quarter plates, resulted in delay of 20 mins and delivery of French Fries! Had to call the reception, talk to manager to get it sorted.
While I loved the peace and tranquility of the property, I think it needs ton up it's game in services."
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