Shadow Mountain Ranch Hotels, El Cajon

"Very clean and centrally located to everything."

"Clean room, great location!"

"Great property. Had everything we needed for our stay."

"The run was very unkept the floors made my feet black. In the closet there were piles of dead roaches, in the sink before we even put our stuff down in the bathroom there was hair shavings everywhere. There was rust on the showerhead and drains. The room had a very foul smell. It smelled like someone’s dirty clothes was all over the room at some point. Period other than that, the staff was very friendly very accommodating, but it was extremely uncomfortable. I’m really glad that I brought my own comforter to sleep on and had sandals."

"The bay tower is absolutely dirty, they don’t tell you that they have 3 different towers. The marina tower is the newly renovated so it’s cleaner which is winning Expedia doesn’t tell you. "

"El lugar es hermoso, la vista desde mi habiracion fue preciosa"

"The pool wasn’t heated the first day we were there which sucked cause that’s why we like to stay there and the air conditioner in our room was broken for the first 2 days and dripped water everywhere and soaked the whole floor on that side of the bed. We have stayed here multiple times but this time was not great. "

"The bathrooms needs more upkeep "

"Positives: Beautiful room, beautiful area, beautiful pools and hot tubs. Cleaning services were very responsive and did a great job. Negatives: AC didn't work, but it did provide white noise to drown out my family's snoring. Shower leaked water out and we did our best to have towels down to minimize any damage. Pool was cold during the 4 days we were there. Because of that the hot tubs were over used and needed more cleaning. "