Seven Oaks Hotels, Columbia

"Broken window in room"

"The staff were soooo nice! Really A+ for them. The rooms (we ended up moving to a different one) were gross. Toothpaste stains on the vanity, discolored/stained carpet, furniture, tub, doors, walls, everything. Thankfully the sheets were clean and fresh smelling and bed was comfy or we would have left. Hotel seemed super full, but rooms were actually quiet. “Breakfast” both mornings were scant. Some white bread slices in a baggie, yogurt, or the cheapest apples money can buy was all that was left by 8:15 am… oh and in a 4 foot deep pool, you couldn’t see your feet it was so cloudy. Location was good though. "

"Room was clean, but ceiling of shower was dirty in room 116"

"Our overall experience was excellent. The hotel was clean and quiet and the staff was accommodating and friendly."

"Room was ok. Not all of the staff were friendly. While I understand the limitations of parking in that area, guests are required to pay an additional amount to park in a garage across of the street seemed excessive. Surely Hyatt could absorb this cost for guest. "

"Breakfast was very good and fresh."

"This place is outstanding Has character and is clean inside and out. Definitely would recommend "

"Good staff"

"There were 2 dogs across the hall from our room. Their owners left them all evening and went out for dinner with friends. The dogs barked all evening. People down the hall were shouting 'Shut UP!!!'. I called the front desk and they came up and first told me there were no rooms for me to move to. Why should I move? Then they told me they didn't have a key to the room where the dogs were. Really, no master key? A lie... I thought about just leaving that night but had a long drive home. I couldn't wait to get out of that place in the morning."