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"Clean quiet and very friendly staff "

"Yes"

"Room & entire premises extremely cold. Central radiators were off. She turned on the AC in the room and set it to cool to 73ºF, but the room was in the 50's. I figured out how to reset it and left for dinner. We returned to no electricity. We had to negotiate a candle. Room was extremely small, only 2 ft on each side of a double bed, which was lumpy. No place for suitcases. She suggested we open them in the car and take in what we needed. Bathroom was clean, but small with no room to put anything. Breakfast was ok, but nothing special."

"Remarkable environment, great amenities, great dining experience and above all a level of service by friendly and intelligent staff that, to be honest, is by far the best I have experienced. I strongly recommend a stay at this hotel. "

"Spectacular drive to the hotel and then from the hotel over the mountains to Coimbre. Views were absolutely amazing. The hotel is fantastic. Loved every minute of our experience there."

"Great"

"Beautiful surroundings and very friendly staff"

"Staff are customers oriented"

"Fantastic location, friendly staff, great food. If the Serenity concept is to work, the management has to decide: either an adults-only hotel or a separate playground for children. This needs to be improved, as the children otherwise are always loud with everyone."