Spa Hotels & Resorts in Sernabatim from AU$86

"Beautiful resort with luxurious buildings to roam and relax in. Room was very clean, staff (especially Vijay from the resort centre) were exceptionally attentive. The pool was a good temperature, and there were multiple sections and seating areas. There's even a shopping area within the resort! Multiple restaurants with a different cuisine meant we didn't eat the same meal twice during our 2 day stay!"

"Was really excited to stay at this property Unfortunately due to the current situation my flight got cancelled and the one I rebooked also got cancelled I tried calling and messaging to explain this Before this happened the st Regis team was very responsive and suggesting lots of stuff As soon as I explained what happened I have had no response no refund nothing Am extremely disappointed as I wanted to rebook to stay here in the future but after this I will not do so Clearly they only pretend to care when you book and as soon as a problem arises they cannot even be bothered to even respond Extremely disappointed "

"Beach view from villa was obstructed. In general, the property was clean but looked dated,. The main pool area, in particular was kitschy and not commensurate with the star rating and per day charge (average of $700 per night). I had to ask for newspapers everyday and staff didn't ask if I wanted one delivered every morning . At dinner at one of the restaurants, cheese was added to our vegan pasta and another day, I had to remind the waiter 3 times to get me a beer. This last item is not something that can be controlled but there were too many families with unruly kids so if you are hoping for a quiet time, perhaps this is not the best option. "

"Clean, spacious room, friendly and attentive staff. The pool was temperature controlled and newly renovated. We had an excellent time here! The breakfast was excellent and the variety on offer was exceptional."

"We didn't get the room we'd requested and paid for. We were very disappointed with the room we got. Bathrooms and rooms definitely need to be renovated. Over rated as a 5 star hotel. Only positive was the good staff they have. "

"Very clean room and premises. Polite and helpful staff everywhere. "

"Safe room' "