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"Property is not bad but management and service staff does not understand what is customer service? I planned 10 days trip but get sick due to non working of DC converter in the room, so cancel my trip half way and returned home. The airport is at one end and hotel on the other. There is no complimentary shuttle service. The mattresses were with out covers. The restaurant staff was provided in evaluation how to and what cutlery should be placed on table but without making any change, I was asked again for evaluation which I denied."

"Beautiful place! And well kept facility. "

"Excellent hotel. Exceptional service. Amazing historical ambience. Very helpful staff and peaceful and luxurious stay. Highly recommend "

"The room had no heating and it took a long time for the hot water to flow. I washed in the cold with cold water because I did not want to waste the cold water: we were told to let the cold water flow through the pipes. The hotel staff were however absolutely brilliant. They gave us extra quilts and blankets and warmed our hot water bottles daily with a smile. The breakfast was very nice. The electricity situation was also poor as was the WiFi net connectivity. Again the staff were amazing and I may just go back because of how decent the staff were. But for almost 15000 rupees (£40 or $50) it was way below what Avari Express are offering for the same price. I wish I had checked with Avari first. The maximum this hotel should have been is 5000 per night."

"It was Good"

"I am a Tour Guide working from since 6 years. this Resort is my favorite place , Naturally, you become more and more drawn to nature, with the breathtaking view enthralling you the entire way. and I must say, it exceeded all my expectations. From the moment I stepped through the doors, I was greeted with warmth and hospitality. recommendations. The Mountain Lodge hotel is a great place to relax after your trekking or cultural tour in the area. The view over the skardu valley is amazing and Very nice place with stunning views and helpful staff,"