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Reviews of Kananga Special Tented Camp

3.5 out of 5
Kananga Special Tented Camp
Seronera, Serengeti NP, Serengeti

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!!
Spending two nights at Kananga Special Tented Camp was the most incredible experience. Waking up in the Serengeti and seeing the sun start to rise was so special. My daughter and I did a self drive and the tips given to us by the managers John Shana and Mohamed were very useful. All of our meals were prepared by Chef William with careful attention to our likes/allergies. Emanuel was our waiter who would even bring us tea after a days' drive so we could enjoy the view of the Serengeti from outside of our tent. Abel, Stephen, and Boniface were our room attendants. They brought us hot water for the shower system as well as in the morning to use in an outdoor water stand to wash our face. We both felt close to nature but extremely well taken care of; our car was even washed everyday! The tents are even more beautiful than in the pictures on this website. If you are looking for a tent experience, stay here. Most of the names of the staff I knew, but when I left, I asked the manager for the other names I couldn't remember because as a group this amazing team of people gave us a vacation to remember. I can't wait to return to this amazing place!!
Stayed 2 nights in Mar 2020
Response from KSTC on 13 Sept 2021
Dear Stephanie, we are so delighted to receiving such a great review . We are so happy that you had a great time and wonderful stay with us . These positive reviews are very important to us and to our staff and motivate us to carry on our jobs in the most professional way possible. Karibu tena = Welcome again !

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying and relaxing
AmazIng luxury tented camp located in the middle of central Serengeti. In middle of wildebeest migration in April May period.
Stayed 5 nights in Apr 2019
Response from Manangement-Kananga Special Tented Camp on 9 May 2019
Thank you very much for your positive review. We are glad you enjoyed your stay at Kananga Special Tented Camp and are looking forward to welcoming you back soon.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The Good Bad and Ugly about Kananga
1. The local Africans that work here are great - they were amazing guys that made my brief stay here tolerable. Thank you guys - you know I appreciated all you did. 2. Location - You're literally in the middle of the wild plains of the Serengeti - One night, several hyenas slept just outside my tent - little nerve racking, but that's the wild for you. 3. Service - The VIP tent was good but the food and service was outstanding considering where you are!! Here are the problems: 1. Kananga is a Spanish owned camp & they subcontract out their drivers for both the local airport pick up and safari drives - The problem with this is they cannot handle issues related to pick up times that occurred with me - I was left at the local airport for FIVE HOURS!! Yes count that out 1 - 2 - 3 - 4 - 5!!! This is because even though I called to confirm that morning when I was arriving - their driver didn't tell them that he had car issues and was four hours away...Crazy as this sounds - they had their local camp manager bring me lunch but not drive me to the camp merely 15K away because of the contract they have with the other company....OUTRAGEOUS!! 2. Because I arrived a few days later than my expected date - They wouldn't refund me the days I didn't stay... 3. Rudeness - I was in Africa for 8 weeks, and when I had to address some of my concerns with their Spanish office their representative, Julia who was actually Scottish, was down out rude to me...Worst PR...All in all forewarned...

10/10 Excellent

Anderson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito !!!
Estivemos no Kananga por 4 noites, eu minha esposa e meu filho de 6 anos. Amamos o local, fica em meio a savana e a noite é possível ouvir os animais. Nos sentimos muito seguros durante todo o tempo, a equipe é sensacional! A comida e sensacional e a todo momento eles tentam agradar, sempre se preocupavam com nosso filho inclusive nas caixinhas para almoço quando decidíamos almoçar no Safari. A tenda e super limpa e confortável, a equipe presta todo suporte necessário para viajem, inclusive organizou nosso teste de covid para o retorno ao Brasil. Contratamos os safáris com a equipe dele, nosso ranger Johnson foi perfeito sempre atendendo ao pedidos do meu filho para procurar os animais e com êxito! Abel o gerente, MMary e Bon que sempre estavam conosco são extremamente atenciosos e sempre procuravam o que fazer pra nós agradar é melhor nossa estadia! Superou nossa expectativa, não poderíamos ter sido mais felizes!!!
Stayed 4 nights in Feb 2021
Response from Kananga Special Tented Camp on 25 Feb 2021
Hi Anderson, thank you very much for your extensive review, we are delighted you enjoyed your stay at our camp and will let Johnson, Abel,Mmary,Bonny and the rest of the staff to know about your kind words. We are also glad to know that you valued the natural surroundings and the closeness to the wildlife that our camp offers, we certainly pride ourselves on this aspect. We really look forward to hosting you again someday and thanks again for taking the time to recommend us! Best regards, Kananga Special Tented Camp.

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Management - Kananga Special Tented Camp on 6 Mar 2019
Many thanks for your review! We are very happy that you enjoyed your stay with us and look forward to welcoming you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mooie camp midden in de Serengeti gratis upgrade naar VIP tent behulpzame manager die zelfs de reparatie van een huurauto regelde
Stayed 4 nights in Jan 2019
Response from marketing on 1 Feb 2019
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