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Sutera Hotel

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2 outdoor pools
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Overview of Sutera Hotel

Sutera Hotel

3 out of 5
Guests rated this property 2.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
77 & 78 , Persiaran S2/B2, Seremban 2, Seremban, Negeri Sembilan, 70300

Explore the area

  • Popular LocationPalm Mall, Seremban4 min drive
  • Popular LocationTerminal One Mall5 min drive
  • Popular LocationTaman Tasik Seremban7 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)35 min drive

Choose dates to view prices

About this area

Seremban

Sutera Hotel is located in Seremban. Palm Mall, Seremban and Terminal One Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Taman Tasik Seremban and Bukit Sudu.

What's nearby

  • Palm Mall, Seremban - 4 min drive
  • Terminal One Mall - 5 min drive
  • Wisma Negeri - 6 min drive
  • Taman Tasik Seremban - 7 min drive
  • X Park Golf Driving Range - 10 min drive

Restaurants

  • N9 Stick Factory - 4 min walk
  • Teratai Seafood - 9 min walk
  • D'Bangkok Wok - 10 min walk
  • Dusit Thai - 10 min walk
  • Bros Cafe - 11 min walk

Getting around

  • Kuala Lumpur Seremban KTM Komuter Station - 7 min drive
  • Kuala Lumpur International Airport (KUL) - 35 min drive

About this property

Sutera Hotel

3-star hotel with 2 outdoor pools and children's pool
This hotel features 2 outdoor pools, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a children's pool, dry cleaning and laundry facilities. All 84 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Coffee makers and electric kettles are among the other amenities that guests will find.
Sutera Hotel offers 84 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Seremban hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: MYR 15 for adults and MYR 7 for children
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in fee: MYR 20
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.0 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 15 for adults and MYR 7 for children (approximately)
  • Early check-in fee: MYR 20 (subject to availability)
  • Late check-out fee: MYR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sutera Hotel Seremban
Sutera Seremban
Sutera Hotel Hotel
Sutera Hotel Seremban
Sutera Hotel Hotel Seremban

Frequently asked questions

Overall score and ratings

2.9
Rating 5 - Excellent. 6 out of 71 reviews
5 - Excellent 8%
Rating 4 - Good. 16 out of 71 reviews
4 - Good 23%
Rating 3 - Okay. 23 out of 71 reviews
3 - Okay 32%
Rating 2 - Poor. 14 out of 71 reviews
2 - Poor 20%
Rating 1 - Terrible. 12 out of 71 reviews
1 - Terrible 17%

2.6/5

Cleanliness

3.2/5

Staff & service

2.8/5

Amenities

2.6/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness
So so if given the price is cheap
Room is smelly, lots of cigarette buds outside the room window. Bed sheets are stained but bed is comfortable. Air conditioner is powerful and cold.
Stayed 2 nights in Nov 2020

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

3/5 Okay

Stayed 2 nights in Mar 2020

4/5 Good

Stayed 1 night in Mar 2020

3/5 Okay

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jan 2020