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"Fantastic property in Jakarta, great spa services and very helpful staff. Highly recommend if staying in Jakarta for business or leisure."

"Modern hotel, good food, and beautiful rooms."

"Location is good. Facilities is great. Food at the restaurant not to my taste. Issued only 1 card even if you come with family. Quite inconvenience. Other that that, all is good."

"The room is outdated. The tv did not work and I informed reception and they said they would send someone up. No one came. I had to go all the way back down to reception to cancel the request so I could go to bed. Check in was nice. The lady was very friendly. I asked if I could check out 1pm instead of 12 and she said that was fine. I got a phone call the morning of checkout after 12 asking if i wanted to stay another nignt or if i was going to check out. Very annoying as I'd asked for the late...

"Nice to have airport shuttle "

"Beautiful property and Professional, kind and friendly staff that always ready to assist your needs with a smile :) We will definitely visit&stay at this Hotel in near future ! "

"Had a wonderful stay at Mercure Jakarta Kota. I must say, the front office staff went out of their way to take care of my requirements and even ordered some IKEA products I wanted to carry back. Special thanks to Rika & Hafist Subchan for their excellent customer service. The staff across were nice and courteous and always helpful - house keeping, restaurant, room service, support staff and front office. The rooms were spacious and nice, and of course the breakfast buffet too! Was a pleasant...

"A big part of a holiday is the hotel. The staff made you feel special, they cater to your needs, great dining options (I recommend the pulled lamb dish for dinner). We were upgraded to the executive rooms on the 12 floor, they were very comfortable. This propertynhas a valet parking (RP 90.000) and a concierge."

"Very new. Opened June 2024. The hotel spa is superb. I had a deep tissue massage. One of the best ice ever tried (I do body massage at least per fortnight). Location is good. Lots of food choices. Easy access to every where in Jakarta. "

"great location, all holiday inn employees were super friendly and helpful, fantastic pool"

"Love the hotel and will come back. I was introduced to the Mulia brand before this and truly enjoyed my stay. My only feedback is breakfast window that is required, not very convenient for us. We are visiting for a vacation and want to be able to just relax. It wasn’t very relaxing with breakfast. Overall the service was outstanding and staff were very friendly and accommodating. "

"Very good location, easy to access to mall."

"Good choices of breakfast items. Good value for money. Supermarket, Subway and other restaurants on ground floor. "

"The staff were great and the rooms cleaned well each day. The building though is a little dated and could do with remodeling. Outside was dirty and chaotic like most of Jakarta but this is not the fault of the hotel. Probably wont visit Jakarta again but if I did I would stay and the Menara Peninsular again."