"Poolside using an umbrella in street clothes with 6 family members, only 2 swimming, we were told to stop using the umbrella. It could have been wind or it could have been not wanting non swimmers in the area. "
"Great stay overall, but Veronica at the front desk truly made the experience exceptional. She gave me a very warm and pleasant welcome, helped upgrade my room, and provided high-quality customer service throughout my stay. Professional, kind, and very helpful. Thank you, Veronica!"
"This Jeju Island hotel is a gem from the moment we arrived - quick check-in, the scrumptious meals in the on-site restaurants, and over-the-top customer service at every turn. The Haevichi will be our top hotel for a return to Jeju."
"Great for families with kids. A self-contained destination with lovely surroundings. The hotel is connected to the theme park, mall and a variety of food options. "
"We return for a 30-year wedding anniversary trip as we honeymooned here 30 years ago. It was a great nostalgic moment to return to place where we started our family. Amazing service in 2 weeks in Korea traveling the country, I would say Sheila is still our favorite Hotel and comfort and elegance. Only thing is I think they could do better with air circulation to deal with humidity. I noticed everywhere I went in Korea seems to be humid but I also believe that's the experience of all foreigners would travel in Korea where somewhat of a normal way of life but I do expect air conditioners to be crisp and without humidity. Other than that everyone has been amazing and the employees and the staff definitely are above and beyond and cream of the crop. Thank you for an amazing stay and service."