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Reviews of Dormy Inn Express Sendai Hirosedori Hot Spring

3 out of 5
Dormy Inn Express Sendai Hirosedori Hot Spring
2-10-17 Chuo, Aoba-ku, Sendai, Miyagi-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 280 out of 736 reviews" "
Rating 8 - Good. 320 out of 736 reviews" "
Rating 6 - Okay. 90 out of 736 reviews" "
Rating 4 - Poor. 31 out of 736 reviews" "
Rating 2 - Terrible. 15 out of 736 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for exploring Sendai
Convenient location, close to Clis Road shopping district and Sendai station and all the restaurants and bars in the area. Hotel has great features, including free laundry facilities and a relaxation room with massage chairs. The cold packs were also very welcome in the summer heat! Note: the hot springs at the hotel are for men only, however there is another branch of the hotel nearby with women's bathing facilities
Stayed 4 nights in Aug 2023

8/10 Good

Mitsuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right next to a subway station "Hirose-Dori" and a bus stop, and near a train station. It is on a main street and very safe at night. Many restaurants and shops are within a walking distance. The hotel has its own hot spring, but only for males!!! Females can use the one in nearby sister hotels. People at the front and cleaning people were always very friendly and kind. Only one thing was that the mattress was too firm to me, but it might be good for backbone.
Stayed 2 nights in Jul 2023

10/10 Excellent

Le Teresa

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it's meant more for business travelers but my wife, two teenagers, and myself were perfectly comfortable. They staff spoke limited English but that should be expected when you get further away from Tokyo/Kyoto.

2/10 Terrible

Ayase

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is good but facilities are so old and not clean at all.

8/10 Good

Melody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Basic business hotel, but amenities such as usb charging and better lighting would be better. Free coin laundry. Handy location.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
The staff was accommodating when I came early before check-in time. They allowed me to hold onto my belongings and offered me the option to do all the check-in paperwork. My only issue was the shower head was twisted so you have to hold it if you want to take a shower so that was inconvenient and the drainage was poor so I was often in a pool of water which wasn’t very pleasant. I also would have preferred to have a full body mirror considering I was there for a business trip. Other than that, the service was great and they were very flexible. I was able to easily borrow an iron and an extra blanket to keep me warm. They also called for afternoon cleaning and I cancelled initially but re-scheduled one easily after realizing I wanted a clean room for when I got back.
Stayed 2 nights in Jan 2022

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just what we needed. As we have a larger vehicle(van) we were not able to use the parking garage for free parking. The breakfast is wonderful and I look forward to another visit.
Stayed 1 night in May 2021

8/10 Good

GIOVANNI

Travelled with family
Liked: Staff & service
It was ok and decent.
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disappointed
The staff was phenomenal and always went above and beyond to help. The cleanliness of the room was a bit surprising. The trash bin was half full and we found a peanut on the night stand which was frightening as my son is allergic. I booked a non smoking room however it smelled of smoke.
Stayed 3 nights in Jul 2021

2/10 Terrible

Rodel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I paid parking to this hotel. Not even free
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
直食の牛タンカレーが美味しい。女性の大浴場はなく、徒歩3分のアネックスまで行けば温泉に入れます。
Stayed 2 nights in Jul 2021

10/10 Excellent

Hiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Nashisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Great location. 2400 yen to park for 24 hours can add up, if ylur vehicle is oversized.
Stayed 3 nights in Aug 2020

10/10 Excellent

Ying-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They got bottled milk in their vending machine after you come out from the public bathroom
Stayed 3 nights in Jun 2019
Response from フロント　藤澤 on 15 July 2019
Thank you very much for using this hotel. We look forward to your next visit.

6/10 Okay

Mouad

Liked: Cleanliness, staff & service
Business trip to my Alma-mater
Price/quality ration is not interesting at all. Free noodles in the night is interesting. Room very very small , could not keep my luggage open due to very tight space.
Stayed 4 nights in Jun 2019
Response from フロント　岩永 on 15 July 2019
Thank you for staying.

10/10 Excellent

Masa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near train station and convenience store. Staffs are friendly.
Stayed 1 night in Jun 2019
Response from フロント　岩永 on 15 July 2019
Thank you for staying We are waiting for you again

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable place to stay
It's a little bit far from Sendai station, but other than that everything was good. Staff were friendly, check-in was fast, room was clean and comfortable.
Stayed 1 night in Jun 2019
Response from フロント　岩永 on 15 July 2019
Thank you for staying. We are also looking forward to your stay thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from フロント　藤澤 on 28 June 2019
この度はドーミーインEXPRESS仙台広瀬通をご利用頂きまして、誠にありがとうございます。 次回仙台にお越しの際も、是非ドーミーインチェーンをよろしくお願い致します。

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from フロント　阿部 on 28 June 2019
この度はドーミーインEXPRESS仙台広瀬通をご利用頂きまして、誠にありがとうございます。 次回仙台にお越しの際も、ドーミーインチェーンのご利用をお願い致します。

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bath, the free noodles in the eve, the breakfast was great, very comfortable room & a lovely sleep!
Stayed 1 night in Mar 2019
Response from フロント　藤澤 on 15 July 2019
Thank you very much for using this hotel. Were you satisfied during your stay? We look forward to your next visit.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Sendai Stopover.
An excellent stay in a great location..very handy to everything.
Stayed 2 nights in Feb 2019

8/10 Good

Anuchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Vorarit

Disliked: Cleanliness, staff & service, property conditions & facilities
.Good Location. Not far from sendai JR station. Standard business hotel. Too small public bath. Good Reception. Excellent massage chair in room !!!!
Stayed 3 nights in Sep 2017

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

D80

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated hotel. Rooms are kept clean. Good Japanese / Western style breakfast. Onsen is available for men and gets a bit crowded.

8/10 Good

Andass, Leipzig, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
between station and university
well appointed hotel at a reasonable price and perfectly placed for me - between the reailway station and the university ... and on the bus route to where my friends and colleagues live a free sento is just the iceing on the cake !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very reasonable and good location from Sendai Station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotels with extra amenities
Nice hotel with free dinner and laundry, free ramen after 9:30 pm. Breakfast is extra. Onsen on-site is men only - women's is down the street.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jessica, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Free dinner and evening snack was good quality. This hotel only had a men only bath, however two of its sister hotels within 2 blocks have baths for both genders (separated). Bath is small-ish but comfortable.

6/10 Okay

female traveler, California

Liked: Cleanliness, room comfort
No public bath for women
Clean and comfortable enough. However they advertise that they have a public bath but when we checked in we were told that it's only for men. Fifty percent of our party was excluded from use.

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bad wifi; Poorly positioned TV
1. The wifi is so bad that we gave up using as it kept dropping off every minute. 2. The room was supposed to be non smoking but the smoking stench of previous occupant linger. We have to use the hotel shoe sanitiser to freshen up the entire room. 3. The bed was so small & uncomfortable. 4. The TV is situated so hopelessly that we were not able to watch from the bed which was the only option. 5. Because of the above disappointments, we were not motivated to use their free 'onsen'.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anthony, USA

Liked: Cleanliness, staff & service
Small Room, Great Area!
The room was the perfect size for one individual. I didn't spend too much time in the room because I was out enjoying the local area most of the time. The hotel has an onsen in it which was a present surprise. All in all, it was a nice room and fulfilled its purpose as a place to sleep and shower

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location for Kokubuncho
I stayed one night for attending a dinner party in Kokubuncho area. It will be 10-15 minutes walk from Sendai station, 5 minutes to Kokubuncho. The room was clean. The bathroom was smaller than average Japanese business hotel, probably because they have public bath, although it is for male only. The room I stayed had no large mirror and no place to hang long coats or dresses. If you have girls in the group, be aware.

8/10 Good

Dean, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities
4/5 Overall: Great!
Pros: -Cost per night -Location (center of Sendai) -Breakfast -Availabilty Neutral -Room size Cons -Pillows/Bed were rough. Felt like sleeping on garbage bags filled with sand. -Room lighting. Front door has auto lights that can not stay on or off.

8/10 Good

Patrick, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Wonderul hotel with friendly staff. Excellent service and the breakfast was pretty good. The only thing was the ladies Onsen is in another building down the street which I can't remember reading about beforehand.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near subway, safe area, Ofuro, buffet breakfast
Small rooms but communal bath for relaxing soak. Also, has all-you-can-eat buffet breakfast. Good location right near a subway station. Convenience stores nearby as well as pedestrian only, covered shopping arcades (formerly streets). Easy access to Sendai station. Safe neighborhood. Comfortable hotel, easy public transportation access. Adequate for sleeping and bathing.

8/10 Good

Alastair, Hayama, Kanagawa

Liked: Cleanliness, staff & service, property conditions & facilities
No time to enjoy the onsen!
This hotel is in a nice location, great for a short stay and reasonably priced. There is an onset available for free, which I recommend, even though I didn't have time to use it this trip.

10/10 Excellent

leo, hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location near Sendai train station
There were 4 of us and the room was large. Separate tatami room sleeps two with separate TV and shoji doors to separate from other sleeping area. Toilet and bath room were separate rooms with Japanese style bath. Loved the massage. Chair in the room, everyone used it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & great service
We couldn't be happier about our stay. The location was convenient, the hotel was clean and spacious, and the breakfast buffet was delicious with a huge variety. We will definitely stay here again when we are in Sendai next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good lication
Convenient location. Close taxi ride from Sendai Station. Walking to shops and food. Convenient breakfast and evening noodles. Staff very courteous and accommodations very comfortable.

6/10 Okay

Verified traveller

8/10 Good

Lisa, Brisbane Australia

Liked: Cleanliness, staff & service, room comfort
Stayed for three nights. Was a good mix of Japanese and Western accommodation with a tatami room and a lovely Japanese breakfast available in their café. Staff were friendly and helpful.

8/10 Good

MASANORI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
仙台にゆく時は、利用してます
Stayed 1 night in Apr 2024

8/10 Good

NAKAJIMA

Travelled with group
Liked: Cleanliness, staff & service, amenities
立地がとても良く食事や飲みに行くのに とても便利でした。
Stayed 1 night in Apr 2024