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Kamenoi Hotel Tazawako

4.0 star property
Natural hot springs at Kamenoi Hotel Tazawako provide the perfect place to unwind before venturing out to nearby ski resorts and national parks

Choose dates to view prices

Located near Towada-Hachimantai National Park, Kamenoi Hotel Tazawako offers a peaceful getaway with two indoor mineral hot springs for relaxation after outdoor adventures. Enjoy meals at the restaurant, browse the gift shop, and access WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is AU$189
21 June - 22 June
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Kamenoi Hotel Tazawako pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Kamenoi Hotel Tazawako?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Kamenoi Hotel Tazawako on 21 June 2026 start from AU$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kamenoi Hotel Tazawako?

Self-parking is free at this property.

What time is check-in at Kamenoi Hotel Tazawako?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Kamenoi Hotel Tazawako?

Checkout is at 10:00 AM.

Where is Kamenoi Hotel Tazawako located?

Situated in the mountains, this ryokan is 0.5 mi (0.9 km) from Towada-Hachimantai National Park, and within 3 mi (5 km) of Tazawako Ski Resort and Nyūtō Onsen. Mount Akita-Komagatake and Lake Tazawa are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.4

Cleanliness

7.2

Amenities

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 49 out of 158 reviews
Rating 8 - Good. 62 out of 158 reviews
Rating 6 - Okay. 27 out of 158 reviews
Rating 4 - Poor. 15 out of 158 reviews
Rating 2 - Terrible. 5 out of 158 reviews

Reviews

Verified

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
It was an 8 night stay and what stood out for me was the hard working staff who do their jobs well!
Stayed 8 nights in Jan 2026
Verified

8/10 Good

King Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is kind of dated but spacious and comfortable. The dining area is very pleasant and the food quality is good. Friendly services except the staff at the front desk was kind of showing us a blunt face when we checked in. Quite a convenient location if you are self-driving. Lake Tazawa, Nyuto Onsen and Kakunodate are all within 15-30 minutes driving distances.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice getaway. There is not much around but this hotel is pretty much an all inclusive. They feed you breakfast and dinner buffet with late night snack as well. The food was great and overall was highly impressed with the value. Be careful planning your transportation too and from though as it is very limited.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Vu Huyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room Staff are helpful but cannot speak English. Comfortable place The only complaint was the food. It snowed on the night of arrival and the next day we decided to use the hotel dinning. There plenty of choices but the food are not as fres at other places and was quite expensive . We later found reasonably close by restaurant which are actually cheaper.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness of the staff, very helpful.
Verified

10/10 Excellent

Muhammad Zahari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views. It can be quite a distance from civilisation but if you plan ahead for the trip, you will find that the hotel is a great stay.
Verified

10/10 Excellent

SHeena

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Dec 2025
Verified

8/10 Good

Esono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Ayumi

Disliked: Cleanliness, staff & service, property conditions & facilities
never again
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Tomomi

Liked: Staff & service
スタッフは丁寧で親切で良かった。ちょうど修学旅行の団体と重なってしまったので、食事の時間や入浴時間の調整が必要でした。そうでなければ、もう少しゆったり過ごせたかな…。
Stayed 1 night in May 2026
Verified

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トロロご飯にとんぶりをたっぷりかけていただきました。とても美味しかったです。 木立ちの中の露天風呂にも癒やされました。
Stayed 1 night in May 2026
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
Onsen, personnel
Stayed 1 night in Feb 2026
Verified

8/10 Good

Takeshi

Liked: Cleanliness, amenities
ホテルの設備は少し古いですが、食事はとても美味しかったです。残念なのは一番の楽しみにしていた温泉ですが、ホテルの規模の割に全体的に狭く洗い場の数が少なく今回利用する際に内部に入って4人待ちでした。改修してほしいです。
Stayed 1 night in Feb 2026
Verified

8/10 Good

TAKUYA

Liked: Cleanliness, amenities, property conditions & facilities
ご飯がとても美味しくて良かったです。
Stayed 2 nights in Feb 2026
Verified

8/10 Good

MASAHIRO

3泊させていただきました。 レストランスタッフの方々がとても感じ良かったです。
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

yoshiaki

Disliked: Staff & service, amenities, property conditions & facilities
4連泊しましたが、料理会場に準備されていた食事が毎回、全く同じ物で、料理会場に出向くのがかなりの苦痛だった。ビジネスホテルなら仕方ないとも感じるが、リゾート地で客商売をしているならば、せめて日替わりのメニューを７種類ぐらいはレパートリーとして準備すべきでは？？？客もスタッフもあまり笑顔がない様な気がしました。
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, property conditions & facilities
客房頂級！職員服務一流！
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

HARUKO

Liked: Cleanliness, staff & service, amenities
お正月のイベントはとてもすばらしかったです。お部屋も綺麗でした。温泉も素晴らしい（特に露天風呂）。また来たいです。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Shogo

Liked: Cleanliness, staff & service, amenities
ビュッフェの種類が豊富で良い
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wing keung

Liked: Cleanliness, amenities, property conditions & facilities
服務態度好地方環境乾淨食物豐富非常好👍
Stayed 1 night in Nov 2025
Verified

6/10 Okay

KYEE KYEIN

Liked: Cleanliness, staff & service, amenities
預訂時沒有說明要住東館，入住後要走去東館，行李還要搬上樓梯太麻煩了。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

SUET MING

Disliked: Cleanliness
房間有很多會飛的甲蟲，即便我已消滅近20隻，仍有很多不知哪來的；酒店應該都有滅蟲，因為在房內房外都見到不少蟲屍，但明顯還是不足
大量發現的會飛蟲蟲
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

HIROYUKI

Disliked: Cleanliness, amenities
設備が古く、部屋が遠い
Stayed 1 night in Oct 2025
Verified

6/10 Okay

TOSHIKI

Liked: Staff & service
東館は食事会場やお風呂から階段を使って移動なので足の悪い方は不便。 お風呂・食事はとても良いしスタッフも非常に丁寧なのでまた足を運びたくなる。今度は本館を利用したい。
Stayed 1 night in Sep 2025
Verified

8/10 Good

Hisako

Liked: Staff & service
朝夕食共に秋田名物たくさん取り揃えて有り大変満足でした レストランと露天風呂から部屋迄　距離が有り少し不便に感じました 価格的には良心的だと思いました
Stayed 1 night in Sep 2025