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Reviews of Ramada by Wyndham Sellersburg/Louisville North

2.5 out of 5
Ramada by Wyndham Sellersburg/Louisville North
360 Triangle Dr, I-65 Exit 9, Sellersburg, IN

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1008 reviews" "
Rating 8 - Good. 317 out of 1008 reviews" "
Rating 6 - Okay. 149 out of 1008 reviews" "
Rating 4 - Poor. 72 out of 1008 reviews" "
Rating 2 - Terrible. 51 out of 1008 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Betsye

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and a good breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

diane

Liked: Property conditions & facilities
We were very pleased with this hotel. Very clean and quiet. The breakfast was mediocre
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello diane,We are glad to hear you enjoyed your stay and found the hotel clean and quiet. Thank you for sharing your feedback on the breakfast, we appreciate your input to help us improve our services for future guests.

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Felt very comfortable and had a good night sleep. Price was reasonable.
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Susan,We are delighted to hear that you had a comfortable stay and enjoyed a good night's sleep at our hotel. Our team works hard to provide a relaxing experience for all our guests. We appreciate your positive feedback and look forward to welcoming you back in the future!

4/10 Poor

Michael

Business traveller
Disliked: Staff & service, amenities
Meh
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Michael, We appreciate your feedback and regret to hear that your experience did not meet your expectations. Guest satisfaction is important to us, and we will share your comments with our team for further improvement. Thank you for bringing this to our attention.

10/10 Excellent

Estellean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Estellean,We are delighted to hear that you had a wonderful stay at our hotel! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were exceptionally clean. Free breakfast just ok, but it’s free!
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Matt,We're glad to hear you found our rooms exceptionally clean during your stay with us. We appreciate your feedback on the breakfast; our team aims to provide a variety of options for our guests to enjoy. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel! Spacious rooms. Good price. Walked next door to Cracker Barrel restaurant. Good breakfast. Easy on and off I65.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Mary,We are thrilled to hear that you enjoyed the spacious rooms and convenient location near the Cracker Barrel restaurant. It's wonderful to know that you found the price to be good and had a pleasant breakfast experience. Your feedback is greatly appreciated, and we hope to welcome you back again in the future.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The property appears to be older, but has been updated in the rooms, which are a bit smaller but was clean and the beds were comfortable. The staff was nice and easy to deal with. It's not a fancy hotel, but a clean place to spend a few nights.
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Keith, We are pleased to hear that you found our rooms clean and our staff accommodating during your stay. Our team works hard to provide a comfortable experience for all our guests. Your feedback on our updated rooms is appreciated, and we hope you enjoyed your time with us.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Manager on 13 Apr 2024
Hello Cody,We are delighted to hear you had an excellent stay with us! We look forward to welcoming you back in the future for another memorable experience.

10/10 Excellent

Elsie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is connected to a Cracker Barrel which is where we went for dinner one night! Very convenient to the high way and nearby stores! The hotel was clean, staff was very friendly, bed and pillows were clean and you could tell were maintained properly. Very happy with our stay and will likely return for future trips near the area
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Elsie,We're glad to hear you found our location convenient and enjoyed your stay. Our team works hard to provide a clean and friendly environment for all our guests. We appreciate your kind words and look forward to welcoming you back on your next trip to the area.

8/10 Good

Wendi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice, towels provided. Enjoyed breakfast and staff was overall friendly. (would've loved some bacon or biscuits/gravy). Didn't really need much.. there was some trash in the floor in our room, but overall seemed clean.
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Wendi,We're glad to hear you enjoyed our pool and breakfast options. Your feedback helps us improve; we appreciate your comments on room cleanliness. For any future concerns, please reach out to our management team directly.

8/10 Good

Pamela

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Pamela,We are thrilled to hear you enjoyed your stay with us! If you have any additional feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 Good

Tiffiney

Stayed 1 night in Mar 2024
Response from Manager on 23 Apr 2024
Hello Tiffiney, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 Okay

Jesse

Travelled with family and small children
Liked: Staff & service, amenities
Bedspread and sheets and had stains, bathroom door hinge was falling off making door difficult to open and close, property advertised having a hot tub , but had a deck built over top of it.
Stayed 2 nights in Mar 2024
Response from Manager on 2 Apr 2024
Hello Jesse, We appreciate your feedback and apologize for the inconvenience you experienced. Your comments will be shared with the team for further review to ensure our guests' comfort and convenience are met. Please feel free to reach out to our management team for any further assistance or feedback regarding your stay.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Newer property. Nice big room
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Hello Randy,We appreciate your positive feedback on the size of our rooms at our newer property. Your satisfaction is important to us, and we hope you had a comfortable stay with us.

10/10 Excellent

John

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello John,We are thrilled to hear that you had a wonderful stay at our hotel! If you have any further comments or would like to share more about your experience, please feel free to reach out to us. We hope to welcome you back soon for another fantastic stay!

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness
While convenient for visits with family in Sellersburg, we don’t appreciate the TV in the dining area being et on a channel that is politically divisive. It makes for a very unpleasant breakfast experience.
Stayed 2 nights in Mar 2024
Response from Manager on 29 Mar 2024
Hello Helen,We apologize for any discomfort this may have caused. Guest feedback is valuable, and we will review our TV channel selections going forward to ensure a more enjoyable dining experience for all our guests. Thank you for bringing this to our attention.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and clean stay. Staff were very helpful.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Mark,We are delighted to hear that you enjoyed a pleasant and tidy experience during your stay with us. Our team always strives to provide exceptional service to all our guests. If you have any further feedback or suggestions, please do not hesitate to reach out to our management team.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Katherine,We are thrilled to hear you had a wonderful stay at our hotel! We look forward to welcoming you back soon for another fantastic experience!

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Ashley,We're thrilled to hear you enjoyed your stay with us! If you have any suggestions or comments, feel free to get in touch with us directly. We hope to welcome you back soon!

10/10 Excellent

Esther C., Traverse City

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Esther C.,We're delighted to hear you had a wonderful stay with us! Should you have any further feedback to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the highway. Just stayed one night during road trip. Arrived late left early met our needs
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello Richard,We are pleased to hear that our convenient location met your needs during your road trip. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future.

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean. The place is quiet. Staff can try to be a little friendly. Breakfast can be better if it’s not the same scrambled egg and sausage each and everyday.
Stayed 5 nights in Feb 2024
Response from Manager on 12 Mar 2024
Hello Maria Luisa,Thank you for sharing your experience with us. We're glad you found our property clean and quiet. We appreciate your feedback regarding our staff friendliness and breakfast variety; we will share it with our team for their awareness of your observations. Our goal is to enhance our guests' experience continually.

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms!
Stayed 2 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello Paula,We are thrilled to hear that you enjoyed our rooms! Your positive feedback is truly appreciated and we hope to welcome you back in the future. Thank you for sharing your experience with us.

6/10 Okay

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy like a window was open. Paper thin walls. Kids running the halls. Check in was slow compared to someone else checking in next to us. Frustrating after a 14 hour drive in the rain. The other people have it quick and easier.
Stayed 1 night in Mar 2024
Response from Manager on 3 Mar 2024
Hello ROBERT,We regret to hear about the inconvenience you experienced during your stay. We take all feedback seriously and will address your concerns with our team. Rest assured we aim to make improvements where necessary for the comfort of all our guests.

10/10 Excellent

Brenda, Grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Brenda,We're thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back soon.

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Recently updated rooms, clean, breakfast was okay- could use improvements. Overall did the job for a work trip off Inst. 65.
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Molly,We appreciate your feedback on our updated rooms and cleanliness. Your comments on breakfast will be shared with our team for consideration. We're glad to hear the hotel served its purpose for your work trip near I-65. Thank you for choosing to stay with us.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, staff was friendly, the shower was lovely. The parking seems lacking at first but there is tons in back and nearby side doors you can use your card to enter.
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Chris,Thank you for sharing your feedback on your recent stay with us. We're pleased to hear that you found our hotel clean, our staff friendly, and enjoyed our lovely shower. We apologize for any initial inconvenience you may have experienced with parking, but we're glad to know that there is ample parking available at the back and nearby side doors, accessible with your card. We appreciate your comments and hope to welcome you back again soon.

10/10 Excellent

Amber

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Amber,We are delighted to hear that you had a fantastic stay with us! If you have any future concerns, please feel free to reach out to us.

10/10 Excellent

Valorie

Liked: Cleanliness, staff & service
It was close to the highway and dinjng. We are on a long trip.
Stayed 1 night in Feb 2024
Response from Manager on 6 Feb 2024
Hello Valorie,Thank you for choosing our hotel for your trip. We appreciate your feedback regarding the convenient location near the highway and dining options. We hope you had a comfortable stay with us and enjoyed the ease of access to nearby amenities. We look forward to welcoming you back on your next journey.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 2 Feb 2024
Hello Sherry,We are delighted to hear that you had a fantastic stay with us! Should you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future for another amazing experience.

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 3 Feb 2024
Hello Maurice,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you enjoyed your time with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Theodore

Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Hello Theodore,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are delighted to hear that you had a great experience with us. If you have any further feedback or suggestions, please feel free to reach out to us. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

KERRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Hello KERRY,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a fantastic experience with us. We would be thrilled to welcome you back in the future for another wonderful stay.

10/10 Excellent

Renee

Travelled with family
Convenient location
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Renee,Thank you for choosing our hotel for your recent stay! We're glad you found our location convenient. We appreciate your feedback and hope to welcome you back in the future!

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Hello Brian,We're thrilled to hear that you had a fantastic stay with us! It was a pleasure hosting you and we hope to welcome you back again soon.

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Donald, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, room comfort
We had a pleasant stay, the hotel was clean, the staff was friendly. The entire stay was great. The pricing was very reasonable
Stayed 3 nights in Jan 2024
Response from Manager on 23 Jan 2024
Hello Michelle,Thank you for sharing your positive feedback on your recent stay with us! We're delighted to hear that you found our hotel to be clean and our staff friendly. We're glad you had a great overall experience, and we strive to offer reasonable pricing for our guests. We appreciate your kind words and hope to welcome you back in the future!

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Kim,Thank you for choosing our hotel for your recent stay. We regret to hear that your experience was not up to your expectations. We kindly request you to reach out to us directly so we can address any concerns you may have had during your stay. We appreciate your feedback and hope to have the opportunity to improve your future experience.

10/10 Excellent

Sandra

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 16 Jan 2024
Hello Sandra,We appreciate you taking the time to rate your recent stay at our hotel. We are thrilled to hear that you had a positive experience with us. If you have any further comments or would like to provide more feedback, we encourage you to reach out to us directly. We hope to welcome you back in the future.

8/10 Good

TIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in Jan 2024
Response from Manager on 16 Jan 2024
Hello TIM, Thank you for sharing your feedback on our breakfast. We are glad to hear that you enjoyed it. We strive to provide a variety of options to cater to our guests' preferences. We appreciate your positive comments and hope to welcome you back in the future.

10/10 Excellent

Laila

Stayed 1 night in Jan 2024
Response from Manager on 13 Jan 2024
Hello Laila,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. Should you have any additional feedback or if there is anything else we can do to assist you, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Respectful/helpful staff Gym was a little small and can't accommodate for more than about 2 people at a time but had everything that you'd need for a good, small workout. great stay though and i would recomend.
Stayed 1 night in Jan 2024
Response from Manager on 12 Jan 2024
Hello Thomas,Thank you for choosing our hotel for your stay and for taking the time to leave a review. We appreciate your kind words about our respectful and helpful staff. We apologize for any inconvenience regarding the size of our gym. However, we are glad to hear that it had everything you needed for a good workout. We value your recommendation and hope to welcome you back in the future.

2/10 Terrible

sharon

Stayed 2 nights in Jan 2024
Response from Manager on 10 Jan 2024
Hello sharon, We're sorry to hear that your recent stay did not meet your expectations. We encourage you to reach out to us directly so we can address any specific concerns you may have had. We value your feedback and strive to provide exceptional service to all of our guests.

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Manager on 10 Jan 2024
Hello Bill,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. It was our pleasure to provide you with excellent service and ensure your satisfaction throughout your stay. We hope to welcome you back for another exceptional visit in the future. Safe travels!

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Melvin,Thank you for sharing your feedback! We're delighted to hear that you had a great experience during your stay with us. We strive to provide excellent service and ensure our guests' satisfaction. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Jaymee

Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Jaymee, We appreciate your recent stay at our hotel. If you have any specific feedback or concerns regarding your experience, please do not hesitate to reach out to us directly. We value your opinion and would love to have the opportunity to address any issues you may have had. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
Hello Thomas,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. If you have any additional feedback or if there is anything else we can do to make your next stay even better, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Linda, Madisonville

Travelled with family
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Linda,We are thrilled to hear that you had an excellent experience during your stay with us! We strive to provide exceptional service and it's always gratifying to know that our efforts have made a positive impact. Should you have any additional feedback, we encourage you to reach out to us directly so that we can further enhance our guests' experience. We look forward to welcoming you back in the future!