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"The room was very clean, staff was wonderful and extremely helpful. We thoroughly enjoyed our stay here! "

"Had a great time at this property. The location was great, central to many shops and restaurants within walking distance, and the hotel itself had nice pool/spa/sauna and decor. Our room was great also, spacious and well equipped with everything we needed to make our stay enjoyable. Thank you for a great visit to Karlovy Vary!"

"Super relaxing. Spa choices elite. Food choices elite. It’s a walk to the city center with a massive incline on the way back so be in shape or take the transport provided by the hotel."

"Staff was excellent, they went out and beyond to help me. Even helped with laundry. Excellent location to everything, bars, cafés, springs, shops."

"Such a beautiful town and everything is walkable. The hotel restaurant was booked our first night for dinner, so the front desk helped us book another equally amazing restaurant for dinner. The spa/hot tubs were lovely, though we weren't able to schedule any services. Lunch at the main restaurant was a highlight **expensive but worth it! The room was well appointed with comfy bedding and pillows - plus a chocolate! And now I need to go back!!"

"Beautiful hotel and amazing staff. One thing that needs to improve is the steam rooms, they didn’t work well. "

"Lovely hotel great spa and fantastic breakfast. Great location"

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"Very pleasant dtay at this place."