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"Room was not clean, we were charged a $240, only reason why we rented this room was for the jacuzzi tub, and the tub did not work. There was no hot water to it at all. My wife has fibromyalgia so we were only there to relax.The tub was filthy. I went to the bathroom and found a live roach, when we went to bed we ended up having a even bigger roach crawl on us in the bed. We were told they couldn't refund us or even give us a different room since we rented through 3rd party, I will never go there again, I can't believe how bad everything looked definitely nothing like the picture online. Definitely not happy..."

"Staff was friendly from front desk to dining area. However, the elevator and room were not clean."

"Absolutely loved the suite we had this weekend "

"Beautiful hotel, perfect rooms excellent staff. Very disappointed because it was listed to have a pool and thats why we stayed so my child child could swim her energy out before the last leg of the trip. I could have picked any hotel between missouri and ohio and we picked this one because of the pool advertised by this website. 100%recommend this hotel but not if you wanna swim "

"Fridge didn’t work in one room. No hot water in the other. Lame, uninterested responses or excuses when trying to address these issues. Was double charged for the room which lead to significant problems. Will not be returning to this establishment "

"Toilet too low and bowl didn't fill properly which impeded proper flushing. Breakfast- ran out of eggs and food wadnt kept stocked. No yogurt available. "

"Yes"

"Nice"

"Room was clean, bed was good. Morning staff (desk and breakfast) were very friendly and helpful. Need more luggage carts, and the elevator needs renovation."