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"Breakfast was good. Property is beautiful. Staff went out of their way to be helpful "

"It was a wonderful experience from arriving to leaving.Every member of staff went the extra mile to make are stay as pleasurable as possible.There we’re however a couple of staff worthy of extra praise and they were Miguel restaurant supervisor,Ali waiter at breakfast and evening meal,Diego guest relations Manager and Ian waiter/porter.I would highly recommend this hotel for location,food,exceptional service throughout and providing us with a very memorable break."

"We found the room and hotel to be quite dated Carpets were dirty and towels had marks on them. We never felt clean during our stay here. It was our first trip to the Lakes and we have been put off returning because of it."

"We had a cabin room w hot tub. Room was spotless & decorated v nicely. The cabins are definitely not new as indicated on website! Some worn items in need of replacement. Foodxwas good. Staff all friendly and helpful."

"Very good breskfast. I am vegan and plenty of choice was offered "

"I stayed in room 65. The room was clean the staff were really helpful. The breakfast was well presented and really nice. We ate there once in the evening and it was great. The spa was really nice. We both had a massage felt really relax. As anyone would tell you there lots to do in the local area, but also good to just relax. I recomend booking the treatment in advance of your stay as its hard to get hold off the massuer."

"Our room was upgraded on arrival, and the room was perfect, floor to ceiling windows with a perfect view of the lake. Breakfast was very nice with plenty of choice. The spa was lovely, The only downside was the building work going on outside but they seemed to keep disruption to a minimum"

"We stayed in the Osprey room, a double room, very nicely refurbished. The bed was king sized and quite comfortable. Breakfasts were fine with a nice variety of food offered."

"What a lovely small cosy hotel this is. Staff were very friendly and helpful. Room was clean with a excellent view of lake windermere. The grounds were amazing. Not far outside of Bowness.so can easily walk there and to the ferry if you wanted. Food was good and fresh. Breakfast had a made to order menu on hot food. So definitely fresh. With an excellent choice. Will definitely return."