Sea Dunes Hotels, New Smyrna Beach

"Food was great. The room was outdated. The bathroom is in need of attention. The shutter faucet would not turn off. Beach view was good. "

"yes"

"Parking was well lit. I was grossed out as we had seen a couple roaches in our bathroom. I told the front desk and they just said “sorry”. "

"Clean place and the location was perfect for the beach! Walking distance to Joe’s Crab Shack! We had a great time!"

"The staff was very friendly and helpful. The property needs to be fixed a little. The pics of the room,don't match what's inside the rooms. Breakfast area is pretty good sized. Beach access and pool area was amazing. I emailed pics of stains on bedding. Saw them immediately when I first walked into the room. Some towels were dirty that were hanging up. The phone in the room did not work. There was a few roaches, crawling around the room. I did alert staff to these issues. Still have not heard back. I used the email they gave me to send pics, but email is not valid. The price of this room for 1 night not worth it. I booked an ocean view room and they told me I could see the ocean over the roof of next door building. The pic of the view on the website, depicted a different view not what I got."

"The room had a bad smell! Almost like it hadn't been used in awhile. Dead bugs in the corners. Tile floors were sandy (I get it's the beach.) Hotel needs alot of work! I paid WAY too much for the quality I received. Probably won't be back. "

"Where to begin. Check in was wonderful. After that problems began. Toilet was mini frig were broken and had to be fixed. We went to dinner and the waitress was incompetent. First, she got our appetizer wrong. Then she brought out my fries 20 minutes before my burger and the correct appetizer. We were trying to enjoy a nice dinner and this table was screaming like they were in a sports arena. Waitress did nothing to make any of this right. On top of that my medium burger was well done, burnt, and disgusting. For the amount of money and our only vacation in two years, I’m disappointed. Rest assured I won’t recommend or be back. I work too hard for my money to be wasted. Yes, I told staff and no, nothing was done when I checked out today."

"Unfortunately, my experience at this hotel was not the best. The breakfast was very disappointing and honestly one of the worst parts of the stay. I truly would not recommend the hotel breakfast (The Abalone). Additionally, the front desk staff was not very friendly or understanding when I asked for a late check-out of just 20 minutes. They did not seem very welcoming in the morning. On the positive side, the housekeeping staff was wonderful — very kind, generous, and professional throughout the stay. They were definitely the highlight of the experience. Additionally, the beach view was beautiful, and the bar staff was exceptional."

"Loved it! Would definitely recommend!"