Thank you so much for sharing. We apologize for the inconvenience with the bathroom shower head but are glad to hear that the dual shower setup was a convenient solution for you. It's fantastic to know that you found the beds comfortable for a restful night's sleep. We can't wait to welcome you back on your next visit to Scott's Valley!

We sincerely apologize for the inconvenience you and your group experienced regarding the quality of the mattresses. Your comfort is of utmost importance to us, and it's disheartening to hear that the beds did not meet your expectations. We will investigate this matter thoroughly and take immediate steps to address it. On a brighter note, we're thrilled to hear that you found the shower experience enjoyable. It's always rewarding to hear when aspects of your stay exceed expectations. Regarding the pricing, we understand your sentiment about the California market. We constantly strive to offer fair value for our services and amenities, and we regret if you felt otherwise. Thank you for taking the time to provide your feedback. It's through comments like yours that we can continue to improve. We hope to have the opportunity to welcome you back and provide you with a stay that reflects the standards we aim to uphold.

Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us. We apologize for the inconvenience with the bathroom outlet and appreciate you bringing it to our attention. Our maintenance team will address this to ensure a seamless experience for our guests in the future. We hope your travels bring you back to the area!

We're delighted to hear that you enjoyed every aspect of your stay with us! Providing exceptional experiences for our guests is our top priority, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your positive feedback. We can't wait to welcome you back for another memorable stay!

We truly appreciate hearing about your stay! It's great to know that you enjoyed our hotel's location and beauty, along with our staff. We apologize for the inconvenience caused by the noise from your neighbor's TV. We'll take steps to address this issue and ensure a quieter experience for you next time. Thank you so much!

Thank you for taking the time to share your experience with us! We're delighted to hear that you found our staff to be very friendly and that you felt welcome during your stay. Your feedback regarding the brief moments when the front desk was unattended is duly noted, and we'll work on ensuring there's always someone available to assist our guests promptly. We appreciate your comments about the cleanliness of the room. Please accept our apologies for any water stains on the countertops and the oversight with the trash bins. Rest assured, we'll address these issues with our housekeeping team to ensure a consistently pristine environment for all our guests. We're glad you enjoyed the complimentary parking and that overall, you had a positive experience with us. We hope to have the opportunity to welcome you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Thank you for choosing to stay with us annually and for taking the time to share your feedback. We're delighted to hear that you appreciate the peaceful atmosphere of our property. Regarding your concern about allowing dogs, we understand that preferences regarding pets can vary among guests. While we do accommodate furry companions, we strive to ensure that all guests, including those with pets, have a comfortable and enjoyable stay. Our team works diligently to maintain cleanliness and uphold our standards to ensure a pleasant experience for all guests, regardless of their four-legged friends. We appreciate your understanding and hope that this aspect of our hotel does not detract too much from your overall enjoyment. Should you have any specific preferences or requirements for your future stays, please feel free to let us know, and we will do our best to accommodate them. We look forward to welcoming you back for another peaceful retreat next year.

Thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for the inconvenience and disappointment you experienced during your time with us. We understand the importance of clear communication regarding housekeeping services and apologize if there was any oversight in informing you about our cleaning schedule. Additionally, we regret any inconvenience caused by the difficulty with the bathroom sink tap. Regarding breakfast options, we appreciate your feedback and will certainly take it into consideration as we strive to improve our offerings to better meet the diverse preferences of our guests. Please know that your comments are invaluable to us as we continuously work to enhance the guest experience. We hope for the opportunity to welcome you back in the future and provide you with a stay that reflects the high standards synonymous with the Sheraton brand.

Thank you so much for taking the time to leave a nice review of your recent stay at our hotel! We're absolutely thrilled to hear that you had a fantastic experience with us and that we were able to meet your expectations. Your feedback means the world to us, and we're delighted that you found our accommodations and services to be of the highest standard. It would be our pleasure to welcome you back for another memorable stay whenever your travels bring you to our area.

Thank you sincerely for taking the time to provide us with your valuable feedback. We regret that your recent experience did not meet the high standards we strive to achieve for our guests. Please let us know if there is anything in particular that we can improve on. Your satisfaction is of utmost importance to us, and we genuinely hope for the opportunity to welcome you back for a more satisfying stay in the future, where we aim to exceed your expectations in every aspect.

Thank you immensely for your glowing 5/5 review! We're thrilled to hear that you had such a fantastic experience with us. We look forward to welcoming you back soon for another wonderful stay!

Dear valued guest, thank you so much for your kind words! We're delighted to hear that you found our hotel beautiful. We strive to provide a wonderful experience for our guests, and we hope to welcome you back soon for another enjoyable stay.

Dear valued guest,Thank you for your positive review! We're delighted to hear that your check-in was quick, and you found our staff friendly. We appreciate your kind words and hope to welcome you back for another great stay.

We deeply appreciate your review! Your feedback is incredibly valuable to us. It's truly fulfilling to know that we've met your expectations and provided a memorable experience. Cheers!

Thank you for choosing our hotel and sharing your experience. We're thrilled to see your 4 out of 5 rating! We're delighted you had a positive stay. We'd love to learn more about what you enjoyed and any areas for improvement. Your feedback is valuable to us. Looking forward to welcoming you back soon!

Dear Valued Guest Thank you for taking the time to leave us a glowing review! We are thrilled to hear that you had such a fantastic experience during your stay with us.Providing excellent service and ensuring our guests have a memorable stay is our top priority, and we're delighted to know that we exceeded your expectations.We look forward to welcoming you back for another wonderful stay in the near future!Warm regards

Dear valued guest,Thank you for your positive feedback regarding the cleanliness of our property! We take great pride in maintaining a clean and welcoming environment for our guests. It's wonderful to hear that you appreciated our efforts. If there's anything specific you loved about the cleanliness, or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another enjoyable stay.

Dear valued guest,Thank you for taking the time to share your feedback. We apologize that your recent stay did not meet your expectations, and we appreciate your honest review. We will certainly address the concerns regarding the room assignment, heating, and the functionality of the bathroom door. Additionally, we'll share your comments with our bartending team to ensure a more welcoming experience. We value your input and hope to have the opportunity to better serve you in the future.

We're overjoyed to receive your fantastic review! Your satisfaction is our top priority, and we're delighted to have met your expectations. We can't wait to welcome you back. Safe travels until then!

Dear, Valued Guest Thank you for sharing your positive experience with us! We're thrilled to hear that you found the room spacious and that you plan to stay with us again in the future. We look forward to welcoming you back and ensuring another enjoyable stay. If there's anything specific you loved about your visit or any suggestions for improvement, please don't hesitate to let us know. Your feedback is invaluable to us.

Dear Valued Guest,Thank you for taking the time to share your feedback with us. We appreciate your input regarding the pillows and duvet thickness. Ensuring a comfortable stay for our guests is a top priority, and we'll certainly take your comments into consideration as we strive to enhance our accommodations. If there's anything else we can do to improve your experience during future visits, please feel free to let us know. We hope to have the opportunity to welcome you back soon.

Dear valued guest,Thank you so much for your kind words! We're thrilled to hear that you loved your stay and found our staff remarkable. We'll be sure to pass along your special shout out to Lisa - it's wonderful to hear that she exceeded expectations as a novice bartender. We appreciate your feedback and look forward to welcoming you back soon!Best regards,

Dear valued guest,Thank you so much from all of us at Four points for your 10 out of 10 review. We are so happy that you had a nice experience, and we hope to host you again in the future!

Dear valued guest,Thank you so much for your stellar 5/5 review! We are delighted to hear that you had an excellent experience with us. It's our pleasure to provide top-notch service, and we look forward to welcoming you back for another stay.

Dear valued guest,Thank you for choosing Four Points and sharing your thoughts. We're pleased to hear you found our rooms spacious, clean, and the beds comfortable. We appreciate your feedback regarding noise concerns, and we apologize for any inconvenience caused. We'll address this to ensure a more peaceful stay. We're also sorry for the oversight with the hot chocolate during your Christmas stay. Your comments will help us improve, and we appreciate the honesty. If your future travels ever bring you back to the area, we would love to host you again.

Dear valued guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our great lobby and room. Your positive comments are truly appreciated.We sincerely apologize for any inconvenience you experienced with the soundproofing. We take guest comfort seriously, and your feedback helps us identify areas for improvement. Rest assured, we will look into enhancing the soundproofing to ensure a more peaceful stay for our valued guests.We hope to have the pleasure of welcoming you back for an even more enjoyable experience in the future.

Dear, Guest. Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We appreciate your kind words and look forward to welcoming you back soon.Best regards,

Dear Guest,Thank you for your positive feedback! We're thrilled to hear you found our hotel beautiful. We hope to have the pleasure of hosting you again soon.Best regards,

Dear Guest,Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We appreciate your kind words and look forward to welcoming you back soon.Best regards,

Dear Guest,Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We appreciate your kind words and look forward to welcoming you back soon.Best regards,

Dear Valued Guest,Thank you for taking the time to share your feedback with us. We appreciate your kind words about the cleanliness of the room, the comfort of the bed, and the friendliness of our service. However, we apologize for any inconvenience caused by the lack of conditioner and the noise from neighboring rooms. Your insights are valuable, and we will address these issues to ensure a more enjoyable stay for our guests in the future.We understand the importance of a peaceful and comfortable environment, and we regret falling short of your expectations in this regard. If your travels bring you back to the area, we would love the opportunity to provide you with an improved experience. Please don't hesitate to reach out if you have any further comments or if there is anything specific we can do to make amends.Thank you for your understanding, and we hope to have another chance to welcome you in the future.

Dear Valued Guest,Wow! Thank you for your glowing review! We are delighted to learn that your experience with us was perfect. It's our goal to provide exceptional service and a comfortable stay for our guests, and we're thrilled to hear that we succeeded in doing so for you. Your kind score mean the world to us. We look forward to the pleasure of hosting you again on your next visit!

Dear Valued Guest,Thank you so much for your positive review! We are happy that you had a wonderful experience during your stay with us. Our team works hard to ensure our guests feel comfortable and well taken care of, and it's always rewarding to know we've succeeded. We appreciate your kind Score and look forward to welcoming you back on your next visit.

Dear Valued GuestWe sincerely appreciate your positive review and are delighted to hear that you had a great experience during your stay with us. Your feedback is important to us, and we're thrilled to know that you enjoyed your time at our hotel. If you have any specific comments or suggestions you'd like to share, we'd love to hear them. Thank you for choosing us, and we look forward to welcoming you back in the future.

Dear GuestThank you for taking the time to share your feedback with us. We appreciate your honest review and apologize if your experience did not meet your expectations. Your comments are valuable to us, and we will use them to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay

Dear Valued Guest,We sincerely appreciate your positive review and are delighted to hear that you had a great experience during your stay with us. Your feedback is important to us, and we're thrilled to know that you enjoyed your time at our hotel. If you have any specific comments or suggestions you'd like to share, we'd love to hear them. Thank you for choosing us, and we look forward to welcoming you back in the future.

Dear Guest,Thank you for sharing your feedback about your recent stay with us. We are pleased to hear that you appreciated our hotel's location and that you enjoyed a quieter time of the year. Your insights are essential to our ongoing efforts to enhance the guest experience.We apologize for the inconveniences you encountered during your stay, such as the absence of water in your room, the lack of an in-room safe, and the non-service of your room. These are certainly not the standards we aim to uphold, and we are committed to addressing these issues to ensure they do not recur in the future.Your remarks about the breakfast options and pricing are also noted. We continually review our offerings to provide the best value for our guests, and your feedback is invaluable in this regard.We appreciate your understanding and patience in this matter. Your satisfaction is of the utmost importance to us, and we hope to have the opportunity to provide you with an improved experience on a future visit. Please do not hesitate to contact us directly if you decide to return, so we can ensure a more comfortable and enjoyable stay.Thank you for choosing our hotel, and we look forward to the possibility of welcoming you back under more favorable circumstances.Warm regards,

Dear Valued guestThank you so much for taking the time to share your experience! We hope you enjoyed your stay. It's always a pleasure to receive feedback that highlights our efforts in providing a memorable and comfortable experience. If your travels bring you back to the area, we would be honored to welcome you again. Safe travels!

Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you found your room spacious, clean, and welcoming, creating a sense of home away from home. We appreciate your feedback on the mattress, and we understand that personal preferences can vary when it comes to bedding.It's great to know that our staff was friendly and attentive, and that you enjoyed the common area and the service at the bar. Your comments are truly appreciated, and they motivate us to continue providing a great experience for our guests.We understand that not everyone comes to Santa Cruz for shopping or public transportation, and we're glad you had a great stay overall. Should your travels bring you back to the area, we'd be thrilled to welcome you once again.Warm regards,

Thank you for your kind words! We're delighted to hear that you appreciated our excellent service and the peaceful surroundings. We look forward to welcoming you back for another great stay.

Dear Valued Guest, Thank you so much for taking the time to share your positive experience! We are thrilled to hear that you enjoyed your stay. It's always a pleasure to receive feedback that highlights our efforts in providing a memorable and comfortable experience. If your travels bring you back to the area, we would be honored to welcome you again. Safe travels!

Dear Guest,Thank you for taking the time to leave a review of your recent stay with us. We're thrilled to hear that you found our hotel clean and our staff friendly and accommodating. Your positive feedback is greatly appreciated, and it motivates us to continue providing the best possible service.If there's anything specific you enjoyed during your stay or any suggestions you'd like to share, please feel free to let us know. We look forward to the opportunity of welcoming you back for another great experience in the future.Warm regards,

Dear Guest,Thank you for your positive review. We're delighted that you had a pleasant experience during your recent stay with us. Your feedback is important to us, and we hope to have the pleasure of serving you again in the future.Warm regards,

Dear Valued Guest,Thank you for choosing our hotel once again and for taking the time to share your valuable feedback. We appreciate your kind words and your honest comments.We're thrilled to hear that you found our hotel great and enjoyed the comfortable beds and spacious bathrooms. However, we do apologize for the inconsistencies you encountered in the rooms. We understand how these variations can affect your experience, and we're committed to ensuring a more consistent and exceptional stay for all our guests.Your feedback is essential in our ongoing efforts to enhance our services. We will certainly look into the issues you mentioned, such as the automatic blinds, AC, and the quality of towels, to ensure that future stays meet your expectations consistently.We're grateful for your continued loyalty, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you'd like to discuss or any preferences you have for your next stay, please feel free to reach out to us directly.Warm regards,

Dear Guest,Thank you for your positive review. We're delighted that you had a pleasant experience during your recent stay with us. Your feedback is important to us, and we hope to have the pleasure of serving you again in the future.Warm regards,

Dear Guest,Thank you for your positive review. We're delighted that you had a pleasant experience during your recent stay with us. Your feedback is important to us, and we hope to have the pleasure of serving you again in the future.Warm regards,

We sincerely appreciate your kind review. We're delighted to hear that you had a pleasant experience during your stay and that you found our staff friendly and helpful.Maintaining a clean, safe, and tranquil environment is a top priority for us, and we're pleased to know that our efforts are reflected in your experience.Your feedback is invaluable to us, and we hope to welcome you back for another enjoyable stay in the near future.Warm regards,

Dear Guest,Thank you for your positive review. We're delighted that you had a pleasant experience during your recent stay with us. Your feedback is important to us, and we hope to have the pleasure of serving you again in the future.Warm regards,