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Reviews of Schenectady Inn & Suites

2 out of 5
Schenectady Inn & Suites
167 Nott Terrace, I-90 exit 25/I-890 Exit 5, Schenectady, NY

Reviews

5.8
Rating 10 - Excellent. 12 out of 78 reviews" "
Rating 8 - Good. 15 out of 78 reviews" "
Rating 6 - Okay. 19 out of 78 reviews" "
Rating 4 - Poor. 13 out of 78 reviews" "
Rating 2 - Terrible. 19 out of 78 reviews" "

5.6/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wasn’t a good experience and I won’t be returning
Stayed 3 nights in Apr 2024

8/10 Good

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for what I had to do
Stayed 1 night in Apr 2024

4/10 Poor

Carrie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unclean and shabby.
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Lidiia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We had a very dirty room with cockroaches
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Building and rooms are filthy and in terrible repair.
Stayed 1 night in Apr 2024

8/10 Good

Sharad

Travelled with group
There was a wet towel hanging on the hook in the bathroom when we checked in to the room. Gross!
Stayed 1 night in Apr 2024

10/10 Excellent

Nahomy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Could have been more cozy and the room didn’t have a phone.
Stayed 1 night in Mar 2024

10/10 Excellent

Kimber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was amazing the staff was very nice communicated well made us feel welcomed and was very flexible
Stayed 1 night in Oct 2023

4/10 Poor

Shaun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Kristi

Stayed 1 night in Oct 2023

8/10 Good

Praimchand

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NOPE
Next to park w lots of homeless people, loud kids on bikes/scooters late into eve, def feels sketchy pulling into the lot. My fiancée made us check out and go somewhere else she felt so strongly. We paid and left. Learn from this if you will. I was willing to tough it out but totally agree w her. There’s other options only slightly more $ in the heart of downtown also pet friendly.
Stayed 1 night in Sep 2023

2/10 Terrible

Jennifer

Stayed 1 night in Aug 2023

4/10 Poor

Seth

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Bailey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures need to be updated. This hotel is a dump. So dirty that I don’t even think the bedbugs would live in it. I was scared when I entered it. The parking lot had garbage all over it. Come to find out this hotel is being used as a homeless shelter!! Drug deals were going down in the parking lot as we sat in the car trying to figure out another hotel. I was extremely disappointed in this hotel. We were in for a family wedding and almost didn’t have a place to stay!! Do not book this hotel at all!!
Stayed 3 nights in Aug 2023

2/10 Terrible

Mark

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here at your own risk
Stayed 1 night in Jul 2023

6/10 Okay

Deirdre

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was fantastic but the property is run down and felt, overall, sketchy. Our room smelled like cigarettes (even though it was a no smoking room).
Stayed 1 night in Jul 2023

8/10 Good

Christopher

Stayed 1 night in Jul 2023

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is gross with bodily fluid stains on the sheets and blankets
Stayed 1 night in Jul 2023

6/10 Okay

Leigh

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Evening front desk staff excellent. Elevator didn't work and I need a cane. Clerk got me a room on 2nd floor.
Stayed 3 nights in Jul 2023

8/10 Good

Carolyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Paul

Stayed 1 night in Jun 2023

10/10 Excellent

Larissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like how quiet the area is and how the staff were professional. The rooms were clean & in a timely manner. The staff was also friendly & welcoming
Stayed 2 nights in Jun 2023

6/10 Okay

Laurie

Stayed 1 night in Jun 2023

2/10 Terrible

RHEA

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 3 nights in May 2023

6/10 Okay

Rafael

Travelled with partner
I got what I payed for. It’s also used as a shelter.
Stayed 2 nights in May 2023

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Chiefly safety concerns but also room was not ready at appointed checkin time. Were told we would need to wait 30 minutes, long enough to find a safer, healther place to stay.
Stayed 1 night in May 2023

6/10 Okay

Marco

Disliked: Property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Amanda

Stayed 1 night in Apr 2023

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At check in, the room was not ready. The manager on duty quickly reassigned a room and everything was okay
Stayed 1 night in Feb 2023

2/10 Terrible

quenia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
Stayed 1 night in Jan 2023

8/10 Good

Nayda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant low budget and the staff were very pleasant and helpful
Stayed 1 night in Oct 2022

10/10 Excellent

Wei, FAIRFAX

Stayed 1 night in Oct 2022

2/10 Terrible

Naaz

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smoke and Pot smell. Mold on the ceiling. Characters hanging around. We checked in and then left this hotel and moved to a different hotel. They still charged us. I felt very unsafe with my family. I am an avid business traveler but I have never felt this way. Terrible and unsafe place for anyone.
Stayed 2 nights in Sep 2022

10/10 Excellent

Naitram

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quite
Was right on time for check in which only took about 5 minutes. Requested roll away and in no time here it was.
Stayed 1 night in Sep 2022

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable but disappointed.
Stay was fine, room comfortable, older but seemed clean, until morning when I clicked on bathroom light and there was a roach climbing wall next sink. Also, found one in the electric ground fault outlet next to sink. Really hate to write this review because even though this was an older motel, it looked like there was care in trying to revive it.
Stayed 1 night in Sep 2022

2/10 Terrible

Charlene

Travelled with partner
Disliked: Cleanliness, amenities
The room sick had bugs they charge your card an additional 100 they say it’s a 5 day hold
Stayed 1 night in Sep 2022

2/10 Terrible

Nancy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was in definite need of repair and smelled worse than any hotel I have ever stayed in. The elevator was out and the only “good” rooms, according to the desk clerk, were on the 3rd floor. Expedia should not allow it to be in their list. We paid $177 for the worst room ever.
Stayed 1 night in Sep 2022

4/10 Poor

Bonnie

Disliked: Cleanliness
There was not much to like. The AC worked great! The dislike list is a lot longer. We walked up to the front of the building and all you could smell was marijuana all the way to the elevator. Once the elevator door opened on the third floor all you could smell was cat urine. Thankfully, the smell did not go into the room. Next the window was opened in the room and wouldn’t close. Therefore, we had to deal with insects & a grasshopper. The cleaners didn’t vacuum the room from Friday - Sunday. The same garbage was on the floor from when we arrived until when we checked out. There was also an empty chip bag left in the computer/desk chair, and the coffee cups that were left for us to use had both been used (dried coffee in bottom of both). I found a cockroach on the sink. Also a complaint about the toilet. The toilet is much lower than the standard height. I was so low a two year old would have not not have had a problem sitting on it. There seemed to be no consideration for the elderly or disabled population when this style of toilet was chosen for this facility. Last but not least, it appears that the caretakers do not regularly do regular checks on the elevator. I can deal with having to walk down six flights of stairs carrying bags. However, my sister had a very difficult time. Room 319
Stayed 2 nights in Aug 2022

6/10 Okay

John-Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Smells Shady people hanging out Front desk is gross Really hot in the room.
Stayed 1 night in Aug 2022

4/10 Poor

Rohini

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ron at the desk was friendly helpful and responsive. The room served our purpose for one night. There was a violent incident in the lobby which happened 15 minutes after I left the area. Danny, the second person I met during my brief visit to the lobby earlier had been punched in the face and the police were attending to him. The glass enclosure had been broken, the furniture was toppled over, magazines scattetered all over. Very scary.
Stayed 1 night in Aug 2022

10/10 Excellent

Christine

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was comfortable, but we had a broken desk chair, the sink was clean, but there was a big hole in it
Stayed 1 night in Aug 2022

8/10 Good

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Cindy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in dire need of updates and cleaning. Paint is drab, hallway dark and smell wet
Stayed 1 night in Jul 2022

6/10 Okay

Ryan

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022