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Reviews of Fraser Coast Top Tourist Park

3 out of 5
Fraser Coast Top Tourist Park
21 Denmans Camp Road, Scarness, QLD

Reviews

7.4

Good

Rating 10 - Excellent. 79 out of 272 reviews" "
Rating 8 - Good. 94 out of 272 reviews" "
Rating 6 - Okay. 53 out of 272 reviews" "
Rating 4 - Poor. 27 out of 272 reviews" "
Rating 2 - Terrible. 19 out of 272 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leonie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, relaxed atmosphere. Approachable staff.
Stayed 6 nights in Mar 2024

10/10 Excellent

Joseph

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
The staff make you feel at home, they’re amazing! The pet friendly cabin was great and on the quiet side of the park which was perfect for us. This is our second time here and not the last ☺️🐾

8/10 Good

Gail

Stayed 6 nights in Dec 2023

8/10 Good

Pam

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Easy check in, helpful, heated spa
Stayed 1 night in Oct 2023

4/10 Poor

Pierre

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
the bathroom was very poor ... no floor towel, shower was outdate and leaking bed was too soft entry door did not work properly after hours kitchen was very poor, not well equiped all in all not value for money
Stayed 2 nights in Oct 2023

6/10 Okay

Brett

Stayed 2 nights in Oct 2023

8/10 Good

Ian

Liked: Cleanliness
Reasonable value
Stayed 3 nights in Oct 2023

8/10 Good

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness
On arrival we were very welcomed, nothing seemed a problem and were very comfortable also our dog.
Stayed 1 night in Oct 2023

4/10 Poor

Karla

Stayed 4 nights in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Close to most things, very nice Thai restraunt next door which we enjoyed for dinner. Close drive to the beach. Living area was big, bathroom small, bedroom average size. Clean property. My parking area was under a tree and next morning had animal crap all over new paintwork which I wasn’t impressed about.
Stayed 1 night in Aug 2023

6/10 Okay

Stephen

Travelled with partner
Disliked: Property conditions & facilities
Not real flash
Stayed 1 night in Aug 2023

2/10 Terrible

Kay

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t book here if you think it’s pet friendly. They don’t tell you online that not all cabins are pet friendly with an extra charge of $30 each dog per night. If the total cost is not in the the original booking price it’s a scam as far as I’m concerned. Then they say that they charge a fee for cancellation what a wrought. Would never book through them again
Stayed 1 night in Aug 2023

4/10 Poor

Robert

Disliked: Cleanliness
Stayed 7 nights in Aug 2023

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice easy stay for my little family to easily walk to the beach and local restaurants
Stayed 2 nights in Aug 2023

10/10 Excellent

Hugh

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Was easy to access
Stayed 1 night in Jun 2023

8/10 Good

Ross

Liked: Cleanliness
Nice big cabin a little dated but overall great for overnight stay close to shops and airport
Stayed 1 night in Jul 2023

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness
Really liked the heated pool and spa.. enjoyed a couple of afternoons in the spa... bbq area was handy to our unit and neat and tidy area .. the unit was clean but a little bit out dated .. and I thought we were getting a cabin by the pictures on web page but got a unit instead .. but over all a nice place ..
Stayed 3 nights in Jul 2023

8/10 Good

georgios

Liked: Cleanliness
Close to beach.
Good location and price. Good size room but the room would benefit from a table or chair or somewhere to hang up things.
Stayed 1 night in Jul 2023

6/10 Okay

Lori

Travelled with family
Budget room had no fridge or tea and coffee
Stayed 2 nights in Jul 2023

8/10 Good

Craig

Stayed 3 nights in Jul 2023

8/10 Good

Graeme

Travelled with pets, Travelled with partner
Liked: Cleanliness
It was adequate for our limited stay as we were travelling with my dog.
Stayed 2 nights in Jun 2023

4/10 Poor

Maria

Stayed 1 night in May 2023

8/10 Good

Johann

Liked: Cleanliness, amenities
Stayed 1 night in May 2023

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about this property except one thing.. the false advertising about the studio having an electric frypan, I have it in writing in my booking, but when getting there it has everything in the kitchen except for that, when I asked the lady at reception about it (as this is the only reason we stayed there as we wanted our own kitchen space) she just told us to use the camp kitchen. I wasn’t happy about that. The camp kitchen was tiny and a struggle to cook there as there was constantly a family of about 20 people there most of the day and night .. Everything else was fine though, room was big and clean and a short walk to the esplanade .
Stayed 2 nights in May 2023

4/10 Poor

Roslyn

Travelled with pets
Disliked: Property conditions & facilities
I was grateful that I could take my pet with me.
Stayed 1 night in Apr 2023

8/10 Good

Samantha

Travelled with partner
Disliked: Cleanliness
Dirty bathroom out dated and broken furniture
Stayed 1 night in Apr 2023

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Amenities
Need to fix shower leak..
Stayed 4 nights in Apr 2023

6/10 Okay

Elizabeth

Liked: Cleanliness
The apartment was clean but needed some upgrading. Was well equipped.
Stayed 1 night in Apr 2023

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean cabin with air conditioning, smart tv, wifi, full size fridge, basic cooking facilities, good location with beach and dining options nearby, walking distance if so inclined. Couple little annoying things, dripping shower, bathroom sliding door doesn’t quite stay shut properly, ceiling fan control knobs missing made hard to adjust Overall great place to stay and little things not change good facilities, convenient location and value for money
Stayed 6 nights in Mar 2023

8/10 Good

Christoph

Stayed 2 nights in Mar 2023

4/10 Poor

Bee Ha

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The overall cleanliness was okay. But.... 1.There was not much air ventilation in the room that is more like a store room than anything else. 2. An 'only' small fan were helpless and couldn't move the air within the small room at all. 3. Hard to sleep through at all due to the air flow in the room was simply too bad, thus too hot. 4. The location of the shared Toilet and Shower Rooms are not close to the room and had to walk out and around to the other end of next toilet block for Ladies. 5. There wasn't any rubbish bin in the room itself.
Stayed 1 night in Mar 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient secure and clean would not hesitate to stay there again. Friendly and helpful.
Stayed 2 nights in Mar 2023

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
not enough tea and coffee. tissue
Stayed 2 nights in Mar 2023

10/10 Excellent

Paul

Stayed 1 night in Mar 2023

6/10 Okay

sandra

Liked: Cleanliness, room comfort
Not impressed 😕
The lady that was at the desk wasn't very helpful and seemed like all she was worried about was getting home. The tv didnt work,well so we thought but she was like we'll try fix it tomorrow? Another staff member(she was in the accounts office)was more helpful and luckily she lived on site just above our room. I suppose you get what you pay for.
Stayed 2 nights in Feb 2023

6/10 Okay

Michelle

4/10 Poor

Charles

Stayed 1 night in Feb 2023

2/10 Terrible

Katie

Stayed 1 night in Jan 2023

8/10 Good

Tara-Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff where friendly and accommodating to our needs

2/10 Terrible

Adam

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
our room had cockaroaches and ants in it
Stayed 1 night in Dec 2022

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Coudn't see anything unique or different
Stayed 1 night in Nov 2022

6/10 Okay

Kathleen

Travelled with partner
Disliked: Property conditions & facilities
The cabin we stayed in was far from ‘Delux’. Dirt and mould. Dirty pillow case cover on spare pillow. Only sheets on bed, had to make up ourselves. No stove only frypan and portable hot plate in cupboard. Small bar of soap each. No small shampoos etc. Tiny milk containers to splash in tea.Cabins so close together, cars very hard to park. Can hear everyone else around. Big camper van parked opp. Which made it near impossible to get into car space. The whole place is old and in need of repair.
Stayed 1 night in Oct 2022

8/10 Good

Lynda

Liked: Cleanliness, property conditions & facilities
Usually stay here when in Hervey Bay, managers & staff are always friendly and helpful, love the Spa pool. Bathrooms starting to be a bit aged but showers are great, rooms good value.
Stayed 4 nights in Oct 2022

10/10 Excellent

Sian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Alex

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
they really shouldnt advertise this as a room.... it was more like a storeroom with a bed in it and a pedestal fan. smelt terribly of cleaning products. we couldnt bring ourselves to stay so we left and found alternative accommodation. will never stay again.
Stayed 1 night in Sep 2022

6/10 Okay

Claire

Stayed 2 nights in Sep 2022

8/10 Good

Zoe

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the studio rooms. It was clean, spacious and well set up.
Stayed 1 night in Sep 2022

2/10 Terrible

Scott

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had a terrible time staying at this property in a studio room. We tried to make contact with the reception area via telephone but they never answered their phones. Message left to contact us about our complaints. No-one was in the reception are. Couldn’t be bothered answering us back. We got no sleep due to the partying group staying above our room. They started at 9pm and went all through the night until 5am, banging on the walls, running up and down the stairs attached to the side of our room, running across the Pool room where they continued to go between all night. Music and jumping upstairs. Banging rubbish bins against the bedroom wall with bottles. Absolutely disgusting. No-one should have to put up with that during their stay. The spa area looked tidy until you got in it. Potato chips surrounding it and floating in the pool with Schweppes bottle wrappers in the pool. They got stuck to my feet. Would be nice if they cleaned their shower curtains once in a while. Looked like old sperm stains stuck. We could have managed that but not the disgusting, disrespectful behaviour of the occupied room above us. We come to have a rest not be kept up all night and be ignored by the owners when trying to bring it to their attention.
Stayed 2 nights in Sep 2022