Apartments in Sayachaltun Ecological Reserve

"The hotel is incredibly outdated & the rooms desperately need a renovation. I had no hot water! And when I unplugged my phone charger the entire outlet pulled out of the wall "

"pool is very small and water isn't that clear and inviting"

"This place is so unique and beautiful but there were also so many small annoyances. Our rating reflects the disparity between our expectations booking a boutique resort that touts offering a luxury experience (at a much higher than average price point for the area) and the actual experience we had. Pros: The grounds are beautiful and appear as shown in the photos. The staff is polite, friendly, and attentive. The theming of the resort is unique with elements including the rooms themselves designed to mimic bird’s nests as also reflected in the name of the restaurant (Nido is nest in Spanish), and the naming of each room after a local bird. K’u also means nest in the Mayan language. The design blends nicely into the local environment. The food that we had from the restaurant was good with the chef and kitchen staff at dinner doing a particularly good job with the food and presentation. The cleanliness of the rooms and facilities was generally very good with exceptions noted below. Cons: Here we will itemize our long list of small annoyances. Extra costs: There is a “no external food or drink” policy at the resort. Onsite food and drink costs that were considerably higher than average. The drinks in particular were expensive. If you bring outside alcohol the resort charges a $500 peso uncorking fee to have it on property. It should also be noted that my husband’s coffee was consistently brought to him at room temperature. This menu item was listed at almost $7.00 CA"

"We had a fabulous time. Unbelievable spot no neighbors on one side and nobody in the house next-door. So peaceful, constant breeze perfect weather giant house great pool violet and Jorge were great. Answered my questions right away,although I had only a couple. Highly recommend."

"Truly delightful stay. Comfortable and stylish accommodation, extraordinary terrain with historical buildings full of artistic and vintage artifacts. Secluded yet safe. with the most friendly and accommodating staff. Excellent food in the onsite restaurant. Great for walking around, where birds, iguanas and even monkeys can be spotted. Impressive seiba trees. Artisan pottery souvenirs can be purchased directly from the artist. "

"Room was clean. Staff was friendly. Make sure you bring lots of insect spray and you must have a vehicle. There are no dishes, coffee maker or utensils in the room but the restaurant is amazing! Thanks to Manuel!"

"Juan was very attentive and responded quickly to any questions or problems that we had. My family enjoyed the pool and how close we were to the ocean. Once a week a man would come to the beach side selling candy. He was a favorite of my girls. I loved the location. We saw very few people on the beach. The water was warm and shallow. Loved it!"

"Friendliness of property manager "