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"Honestly, one of the best properties I’ve stayed at. The staff were absolutely amazing and there was nothing you could do that was a bother. On arrival we were greeted by Nikhil who swiftly had drinks sent our way and our rooms checked in, all while we were able to relax on the sofas. Genuinely the best check in experience I’ve ever had. He was our main point of contact after this, making sure we always knew where to go, what to do and made sure we were looked after at all times. It really felt like a VIP experience. Outside of this, the hotel was great, an amazing spa and fantastic restaurants. Huge thanks to the team as they really went above and beyond. Can’t recommend enough."

"Our 2-night stay at Taj Cidade de Goa Horizon was nothing short of exceptional. From the moment we arrived, the experience felt warm, seamless, and truly luxurious. A special mention to Isha for her incredible help and patience during check-in. She made us feel welcomed and at ease right away, setting the tone for the rest of our stay. The hospitality extended throughout the property was outstanding. Bagwant from the security team stood out for his courteous and attentive approach, always greeting us with a smile and ensuring everything felt safe and comfortable. We also deeply appreciate Haydin, the duty manager, who handled an issue we encountered with remarkable efficiency and professionalism, it was resolved so quickly that it barely disrupted our experience. The property itself is stunning, with breathtaking views, beautifully maintained spaces, and a calm, relaxing atmosphere that makes it hard to leave. Every detail, from the rooms to the service, reflects the high standards you expect from Taj. Overall, it was a memorable stay, made even more special by the wonderful team. We’ll definitely be coming back. "

"This was honestly one of the worst hotel stays I’ve ever experienced. The overall condition of the property is extremely disappointing and far from acceptable. Cleanliness was very poor — the room felt neglected and unhygienic. The furniture was old, rusted, and in bad condition. Several items were either broken or barely usable. The flooring was damaged, and the walls looked poorly maintained, with visible wear and lack of care. It’s clear that proper maintenance is not a priority here. The entire place needs serious renovation and attention. I would strongly advise others to avoid this hotel until significant improvements are made. Definitely not worth the money or the discomfort."

"Great hotel and staff. Location is not ideal."

"Lovely sea view bungalow. Good breakfast and fantastic fish restaurant. Great location."

"Staff was super professional still very friendly. Breakfast spread was sooo good, woke up excited for breakfast everyday! Pool is beautiful too. Verh calm and peaceful. Arcade was nice too. "

"Some really kind and helpful staff ."

"Hotel is clean, very friendly and polite staff, great location, great atmosphere. Lot of options for breakfast buffet.. good quality food. One thing need to beware of all the taxes get added on the foods you order. Very good hotel for the families. Overall fantastic stay!!"

"Rooms are well proportioned and amenities properly thought through . "