Studio Suite, 1 Queen Bed with Sofa bed

Reviews of The Suites at Bay

3 out of 5
The Suites at Bay
115 East Bay Street, Savannah, GA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 103 out of 128 reviews" "
Rating 8 - Good. 20 out of 128 reviews" "
Rating 6 - Okay. 3 out of 128 reviews" "
Rating 4 - Poor. 2 out of 128 reviews" "
Rating 2 - Terrible. 0 out of 128 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the place was well prepared for our visit. The owners were extremely helpful with everything.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable room in a very convenient location. My only issue was room smelled very musty the first day we arrived but smell did fade by our second day
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was perfect! It was right in the midst of all the places we wanted to visit and walking distance from everything Savannah has to offer! We will definitely be looking to book again!
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice suite, great location. Easy access. The parking arrangement was great for Savanah.
Stayed 3 nights in Jul 2021

10/10 Excellent

MISS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
What a gem. This is a total find. The apartment is very large and has everything you need for a comfortable visit. We were two friends, so I used the sofa bed as an extra room. It worked very well - it’s big and comfortable and, if you ask, they’ll even make it up before you arrive. The communication was excellent throughout. Each suite gets a unique code for the entrances, which means no keys or cards! And the suite we had on the third floor was super quiet, even on a busy weekend. No elevator, but the stairs aren’t bad if you have decent mobility. The location is perfect, about an 18 minute cab from the airport and right in the centre of town. If I’m back in town, I’ll definitely stay here again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative is parking, but this place was amazing. Everything super clean and right on the river. Very private. Great stay!!! I'm definitely going here when I stay again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Candi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location, everything was in walking distance. Very nice room and very clean.
Stayed 2 nights in Jun 2021

8/10 Good

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous experience. Clean, quaint and right in the middle of things on East Bay across for the water.
Stayed 2 nights in Jun 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 5 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The unit was beautiful! So well decorated, very clean and had everything we needed. The bed was a little small. It didn’t seem as big as a Queen, but it was very comfortable. We loved the location and we were able to walk everywhere. There is a noisy bar directly below, but we always bring ear plugs when we travel so it was no big deal to us. Overall I just loved having a place to stay that feels like home rather then a hotel room.
Stayed 2 nights in May 2021

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all, great location. The place was clean, comfortable, and adequate. I would go again.
Stayed 2 nights in Apr 2021
Response from Isel on 13 Apr 2021
Thank you so much!

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2021

10/10 Excellent

Christopher P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to explore from.
Fantastic place in a great location. Perfect for our family of 3. We arrived on a Saturday around 5pm. Unloading our car then getting to the parking garage was easier than I thought it was going to be. The bed was very comfortable. We were in 3A. Noise was no issue at all for us. Be prepared to walk the stairs. We didn't mind as it helped offset all the fantastic food that we ate while in town. Would definitely stay here again.
Stayed 2 nights in Mar 2021
Response from Isel on 3 Apr 2021
Thank you! We’re so happy y’all enjoyed your stay :)

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Our stay in 3B was fantastic! We could not have asked for a better location and the layout was fantastic. The kitchen and table for two helped us feel right at home and allowed us to order take out to enjoy privately. The bed was somewhat uncomfortable and the parking is a ways away but we will be back to this unit again. Ask for the third floor for the better view and less road noise. The restaurant/bar on first floor is also delicious!
Stayed 3 nights in Mar 2021
Response from Isel on 25 Mar 2021
Thank you for the review. We’re so happy you enjoyed your stay. :) We are glad we could be a home away from home!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the suite was great. 3rd floor, clean, quiet and comfortable. Great amenities and location.
Stayed 2 nights in Mar 2021
Response from Isel on 25 Mar 2021
Thank you! We look forward to having you back!

10/10 Excellent

Bayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2020

8/10 Good

William

Liked: Cleanliness
Good Place But Could Be Improved
Old space with character in a very good Savannah location. That said there were some significant downsides: kitchen was poorly stocked, bed was flimsy and uncomfortable and the "free" parking seemed clumsy (the lot is two blocks away and you have to keep your original ticket throughout the stay despite getting a new ticket on each in and out). Also our unit was on the 3d floor with no elevator. In addition, Hotels.com lists "daily housekeeping service" as an amenity but in fact cleaners show up only once which is after you leave. Our trash sat there for several days (in an uncovered bin) until the manager, Isel, kindly agreed to take it. She also gave us a late check out which helped us out a lot. All in all however we found this place to be a mixed bag and would encourage other guests to look around first.
Stayed 5 nights in Jul 2020

4/10 Poor

Tom

Liked: Cleanliness
Disliked: Room comfort
Very Cute BUT Buyer Beware... NOISY!!
Stayed in Suite 2A. It was very cute and updated. Loved the kitchen. It is located in a great spot on Bay. Easy walk to River Street and Restaurants. Please beware that this place is very noisy even at night, it sits directly above one of the business bar/restaurants in Savannah. They provide fans/noise machine to try to cancel it out but it didn't. You will need ear plugs every night. Your bedroom vibrates with the noise until 2 am. I decided to move to the pull out couch which wasn't bad but whenever I moved the springs made loud noises. By night 2 I wanted to check out and go somewhere else. Unfortunately we couldn't. If noise doesn't bother you this is a great place. I will not stay here again.
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2020
Response from Isel on 7 July 2020
Thanks for the review!

10/10 Excellent

adam

Travelled with family
Liked: Cleanliness, room comfort
great condo!!!
Great location. Close to everything. Very comfortable condo. Would definitely stay again.
Stayed 4 nights in Jun 2020
Response from Isel on 7 July 2020
Thank you for the kind words! We hope to have you back again!

6/10 Okay

Verified traveller

Stayed 5 nights in Jun 2020

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Great option for a Savannah visit
We enjoyed our charming unit and the location was perfect! Also, Treylor Park the restaurant on the first floor is to die for. Amazing food and cocktails!
Stayed 4 nights in May 2020
Response from Isel on 9 June 2020
Thank you for the kind words! We’re so happy you had a good time!

10/10 Excellent

Erin

Stayed 2 nights in May 2020
Response from Isel on 9 June 2020
Thanks for the review! We appreciate it!

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Isel on 11 Mar 2020
Thank you so much for the review! We are so happy you enjoyed your stay!

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Lovely one bedroom suite with a full kitchen and living area. Nicely appointed, very clean, and in a great location. Everything we wanted to reach was in easy walking distance from here.
Stayed 4 nights in Nov 2019
Response from Isel on 8 Jan 2020
Thanks for review. We are so glad you enjoyed your stay at our hotel.

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 3 nights in Dec 2019
Response from Isel on 8 Jan 2020
Thank you, Eric. We're glad you enjoyed it!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Isel on 8 Jan 2020
Thanks!

10/10 Excellent

Bronson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Honeymoon Getaway
Fantastic location right on Bay St. with easy access to River St. and the entire Historic District. Roomy and well-appointed, and Treylor Park, the restaurant downstairs, is fantastic! Only drawback is hauling luggage up and down stairs, but definitely would recommend this property heartily!
Stayed 3 nights in Oct 2019
Response from Isel on 5 Nov 2019
Thank you for the review! We hope you had a fantastic honeymoon in magical Savannah!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location...location...location! The Suites at Bay is in a perfect location to take in the sights of Savannah. Parking at a nearby parking garage is included, but once you park, you likely won't need to move your car. Everything is very walkable. Close to restaurants and all the squares.
Stayed 2 nights in Oct 2019
Response from Isel on 5 Nov 2019
Thanks for the great feedback! So happy you love the proximity of The Suites at Bay to local spots as much as we do!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Wonderful property, smack in the middle of the historic district, and only a couple of minutes away from River Street. Had absolutely everything we needed, and Isel was incredibly responsive to any and all questions that we had. We would both highly recommend this property!!!!
Stayed 2 nights in Sep 2019
Response from Isel on 9 Oct 2019
Thanks for your review! We look forward to having you again in the future :) Isel

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location to restaurants shopping and riverfront
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Beautiful historic building. Great location, easy in and out. Spacious apartment. Furnishing are very comfortable. Floors are sloped in some places,we found it charming, you may not. Needs more bowls/cooking/baking equipment. Stops for the sink weren’t there, which made hand washing dishes troublesome. The washing machine was broken but the host let us use the one in the unoccupied suite next door. Thank you! The manager was easy to reach and very responsive to messages.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place rocked! Perfect location for sightseeing and people watching. The restaurants will have you salivating for more, so go hungry. The suite was like a mini condo and has everything you need to feel at home. I'll definitely be back. Thank you!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Kimberly

Nice suite and great location. Would stay here again
Stayed 1 night in Sep 2018
Response from Isel on 5 Sept 2018
Thank you for the review! We look forward to having you again in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suites at Bay is charming and great location.
Suites at Bay is very charming, great location, and has a great looking restaurant / bar right under the apartment.You are right in the heart of down town and every thing is close by. There is no front desk , but The owner Isle explains how it works and is always able to answer any question you have. She was very helpful and I can't thank her enough. If you are ever in Savannah GA. I would highly recommend staying here.
Stayed 1 night in Aug 2018
Response from Isel on 13 Aug 2018
Thank you so much for the kind review! We are glad you enjoyed your visit!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service ever!
We loved our stay at the Suites at Bay in Savannah. I was a little nervous about the virtual front desk but Isel could not have been more welcoming or accommodating. In fact she quickly answered and was more attentive than any of our favorite hotel chains where we are Diamond or Platinum members. She always answered her phone right away and was super accommodating. I loved the code and not having to worry about a key with three young kids to worry about. We were in Savannah on the busiest weekend of the year and she went above and beyond to make sure we would have a great experience. She even called each guest when she heard about an incident in the city to ensure we were all safe and sound. She felt like family! The suite was large, beautiful and perfectly Old Town Savannah with the exposed brick, wood floors and right on East Bay in the perfect location. We will definitely be back!
Response from Isel on 16 May 2018
Melanie, thank you so much for the kind review. I'm so happy I was able to assist you and your family on St. Patrick's Day weekend! I love nothing more than making my guests feel at home. We can't wait to host you and your family again in the near future!

10/10 Excellent

patt, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location. Location. Location. Walked everywhere. Quiet. Great little restaurant on premises.
Stayed 2 nights in Mar 2018
Response from Isel on 18 Apr 2018
Thank you so much for the review. We are so glad you enjoyed your stay and our central location. We hope to host you again in the future.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Nice room, responsive host! Will definitely stay there next time I am in town!
Response from Isel on 20 Mar 2018
Thank you so much for the review. We look forward to having you again!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend, especially an extended stay
Great location; charming building and room; Owner and host most helpful. Only 4 suites so seems like you are in someone's home. Very personalized service.
Stayed 1 night in Aug 2017

10/10 Excellent

Maurice, Baton Rouge, La

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Beautiful decor, conveniently located & immaculate. I'd definitely stay here EVERYTIME I travel to Savannah!
Stayed 1 night in Aug 2017
Response from Isel on 26 Aug 2017
Thank you for the review! We look forward to hosting you again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Around a Fantastic Trip!
We stayed one night at the Suites and our only regret was not being able to stay longer. The room was great and the location can't be beat. We never even considered driving anywhere. We'll definitely be staying here again and would certainly recommend the Suites to anyone looking for a place to stay in the historic district.
Stayed 1 night in Jul 2017
Response from Isel on 26 Aug 2017
Thank you for the review! We look forward to hosting you again in the future!

10/10 Excellent

Kelly, Fredericksburg, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little apartment close to everything
My daughter and I stayed here for a short trip to Savannah. The location is right across the street from the River St shopping district. There's tons of great restaurants to choose from within walking distance. The only downfall is that there is no elevator so pack accordingly! We were on the 3rd floor and it was difficult getting our suitcases upstairs. The apartment was beautiful and had everything you'd need, down to laundry detergent and fabric softner. I will definitely be back for a longer visit.