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Reviews of Homewood Suites by Hilton Savannah-North/Airport

3 out of 5
Homewood Suites by Hilton Savannah-North/Airport
149 W. Mulberry Blvd, Savannah, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 348 reviews" "
Rating 8 - Good. 64 out of 348 reviews" "
Rating 6 - Okay. 23 out of 348 reviews" "
Rating 4 - Poor. 8 out of 348 reviews" "
Rating 2 - Terrible. 10 out of 348 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dakota

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, easy parking, and nice staff. I’d recommend this hotel for anyone staying in the area.
Stayed 1 night in Apr 2024
Response from Reid F on 1 May 2024
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us. I like to say we are close to everything but just not too close! Until we see you again... safe travels.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from Reid F on 22 Apr 2024
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a five star stay with us and hope you had enough time to explore the tri-city (Pooler/ Savannah/ Tybee Island) while staying with us. Until we see you again... safe travels

10/10 Excellent

Joel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed at this property for a couple of nights and it was wonderful. The property is easily accessible, well maintained and more importantly feels new. The suites are spacious as well. Definitely recommended.
Stayed 2 nights in Apr 2024
Response from Reid F on 8 Apr 2024
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay and hope your remaining travels were five stars also! Until we see you again... safe travels.

2/10 Terrible

Dimitra, Astoria

Stayed 1 night in Feb 2024

10/10 Excellent

Glen

Stayed 2 nights in Oct 2023
Response from Reid F on 22 Jan 2024
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a five star stay with us. Our team strives for fives with every guest and guest interaction, and they will love your feedback! Until we see you again... safe travels

10/10 Excellent

paul

Travelled with family
Liked: Property conditions & facilities, room comfort
Very nice staff. Excellent facility. No issues at all
Stayed 1 night in Dec 2023
Response from Reid F on 22 Jan 2024
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad your stay with us and our Southern Hospitality. Our team loves to show off their Southern Hospitality skills to our guest and they will appreciate your feedback. I hope your remaining travels were filled with Southern Hospitality! Until we see you again... safe travels.

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new and clean!
Stayed 1 night in Dec 2023
Response from Reid F on 1 Jan 2024
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were five stars also! Until we see you again..safe travels!

10/10 Excellent

Not Provided

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had issues finding the property. Once there, everything was superb!
Stayed 1 night in Nov 2023
Response from Reid F on 29 Nov 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us. We are off the main road. I like to say we are close to everything, just not too close! Until we see you again... safe travels.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reid F on 22 Nov 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a ten star stay with us and hope your remaining travels were ten stars also! Until we see you again... safe travels

6/10 Okay

Joshua

Stayed 1 night in Oct 2023

2/10 Terrible

Joshua

Stayed 1 night in Oct 2023

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Upon arrival i couldn't find anyone at the front desk. I looked everywhere and found no one. I finally found a crack in a hidden door behind the counter. After knocking on that door and calling out an employee finally came out.
Stayed 1 night in Oct 2023
Response from Reid F on 30 Oct 2023
Thank you for staying with us. I apologize about your arrival experience and will review your comments with the front desk team. I hope the rest of your stay was smooth sailing! Thank you again for your business.

2/10 Terrible

Brittany

Stayed 1 night in Oct 2023

10/10 Excellent

Nichola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Response from Reid on 30 Oct 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a five star stay with us and hope your remaining travels were all five stars also! Until we see you again... safe travels.

10/10 Excellent

seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nicely furnished. Lots of amenities.
Stayed 1 night in Oct 2023
Response from Reid F on 18 Oct 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were five stars also! Until we see you again... safe travels

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property very clean, complimentary breakfast was great! The only complaint I have is that being so close to the highway you can hear a lot of noise from the cars & trucks going by.
Stayed 1 night in Sep 2023
Response from Reid F on 11 Oct 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. I apologize about the noise and hope the rest of your stay was five stars! Until we see you again... safe travels

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would it be nice to have a sauna and a jacuzzi . That’s all
Stayed 2 nights in Oct 2023
Response from Reid F on 9 Oct 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay and I apologize we do not have a jacuzzi. I hope your remaining travels were five stars also! Until we see you again... safe travels.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Reid F on 11 Sept 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope all of your travels were ten stars also! Until we see you again... safe travels

10/10 Excellent

Conrad, Moosehorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights…I searched a lot of hotels and decided to go with Homewood. It wasn’t the cheapest, but provided what we were looking for. Nice clean hotel, spacious room, good hot breakfast and close to shopping and restaurants. We enjoyed the pool and basketball court too.
Stayed 3 nights in Aug 2023
Response from Rosa on 28 Aug 2023
Thank you for your last stay at Homewood Suite Savannah Airport, we appreciate your feedback.I'm glad that you enjoy your stay.I hope to see you soon!

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location very friendly staff with great service. The room was clean and nice. I enjoyed my stay and will definitely come back again!
Stayed 2 nights in Aug 2023
Response from Reid F on 21 Aug 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were all ten stars also! Until we see you again... safe travels

10/10 Excellent

Jared

Stayed 1 night in Jul 2023
Response from Reid F on 9 Aug 2023
Thank you for staying with us at the Homewood Suites Savannah Airport, Jared. We are so glad you enjoyed your stay with us and hope your remaining travels were all ten stars also! Until we see you again... safe travels.

10/10 Excellent

Akram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Reid F on 31 July 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were all five stars also! Thank you again for your business.

10/10 Excellent

SUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quite place
Stayed 3 nights in Jul 2023
Response from Reid F on 20 July 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a five star stay with us and hope you had time to explore the tri-city (Savannah, Pooler & Tybee Island) while staying us. Until we see you again... safe travels

10/10 Excellent

Camille

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
your surrounding by alot of restaurant and local shopping area. Not to far from the airport and 20 mins from Savannah. I really enjoy my stay.
Stayed 3 nights in Jul 2023
Response from Reid F on 19 July 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a five star stay with us. Our team strives for fives with every guest and every guest interaction. They will be so happy that you had a five star stay! Until we see you again... safe travels.

6/10 Okay

Dana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My family's stay was uneventful and almost ruined our vacation. When we entered the room, there was aluminum foil and an empty paper towel holder on the floor underneath one of the queen beds. We alerted the front desk. No one came up to the room to clean it. We did not have enough clean linens for a family of 6. We reached out to the front desk several times for help with the internet. We were told someone would come up shortly. No one ever showed up. Shortly after returning home on 7/5/23, we received a call from the Housekeeping Manager letting us know we would be charged an incidental fee. The room was not clean upon arrival. Prior to her hanging up the phone, she stated "you try to help people out." Then the phone hung up. Very unprofessional and rude. At this point, I will not recommend Homewood Suites by Savannah Airport.
Response from Reid F on 6 July 2023
Thank you for staying with us. I apologize your stay was not up to our standards and will review your feedback with the FD and Housekeeping team. Glad your remaining travels were smooth sailing. Thank you for your time and feedback.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Reid F on 2 July 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a ten star stay with us and hope your remaining travels were all ten stars also! Until we see you again... safe travels

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Reid F on 1 July 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were all tens also! Until we see you again... safe travels.

10/10 Excellent

Joshua

Stayed 1 night in Jun 2023
Response from Reid F on 13 June 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a ten star stay with us and hope your remaining travels were all ten stars also! Until we see you again... safe travels

10/10 Excellent

Lani

Liked: Cleanliness
Very clean and nice decor. The room smelled like Clorox for a bit but at least I know it’s been disinfected.
Stayed 1 night in Jun 2023
Response from Reid F on 3 June 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay and I apologize for the Clorox smell. Until we see you again... safe travels!

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is the expectation I expect when I spend money to stay somewhere for a night. The staff was amazing from check in to check out and the overall appearance of the hotel was perfect. I have stayed at many hotels in south Florida while waiting on my house renovations to be completed and this one is the only one with a 5 star. Whenever I am back in the area this will be my “go to” hotel from now. I hope this staff is compensated nicely because their standard exceeds all of the nearly 15 hotels I’ve conducted long term stays in. God bless!
Stayed 1 night in May 2023
Response from Reid F on 30 May 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. Our team will love the high praise, South Florida has some great hotels and service standards. We appreciate being favorably compared to such a great market. Hope the renovations are complete and went as planned, would say smooth but that never happens! Until we see you again... safe travels.

10/10 Excellent

Lori, Pottstown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great comfortable beds. Quick on and off of highway. All the shopping imaginable.
Stayed 1 night in May 2023
Response from Reid F on 29 May 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay and our area! Hopefully your remaining travels were five stars also! Until we see you again... safe travels

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was out of conditioner and body gel. Over all the stay was good.
Stayed 1 night in Apr 2023
Response from Rosa on 16 Apr 2023
Hello Mr. Charles,I'm glad you enjoyed your stay, I apologize for the inconvenience with the empty conditioner and body wash in your room, I already address that use with my Housekeeping Department, for this do not happen again.We appreciate your business, and I hope see you again soon.

2/10 Terrible

Kyle

Stayed 1 night in Apr 2023
Response from Reid F on 12 Apr 2023
Thank you for staying with us. I apologize about your stay. When you have a free minute please contact me, I would like to get a few details on your stay. Thank you in advance for your time and feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Reid F on 10 Apr 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a ten star stay with us and hope your remaining travels were ten stars also! Until we see you again... safe travels

6/10 Okay

Tiana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2023
Response from Reid F on 29 May 2023
Thank you for staying with us at the Homewood Suites. We hope you enjoyed your stay with us and your time in Savannah. Thank you again for your business.

8/10 Good

Karen

Stayed 1 night in Apr 2023
Response from Reid F on 29 May 2023
Thank you for staying with us at the Homewood Suites. We hope your stay with us was enjoyable and you had time to explore the Savannah area while staying with us. It is a great time of year to see the site before summer hits! Until we see you again... safe travels

10/10 Excellent

Katharine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we’ve stayed at as a family
Friendly staff and excellent free breakfast! We enjoyed the fresh cut melon, waffles, eggs, and biscuits, Beds and pillows were very comfortable. Rooms were clean and modern. Would definitely stay here again!
Stayed 1 night in Apr 2023
Response from Reid F on 4 Apr 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and the breakfast. The breakfast team works very hard to make a tasteful experience for our guest and they will love your feedback! Until we see you again... safe travels

10/10 Excellent

T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean hotel. Staff provided excellent service. Entire hotel is nicely decorated.
Stayed 1 night in Mar 2023
Response from Reid F on 3 Apr 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are go glad you had a five star stay with us and our housekeeping team will love your feedback! Until we see you again... safe travels

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay!
Front desk was very friendly at check-in, which occurred at 1am. The facility and room was very clean and comfortable. Breakfast was complementary and very good. It was central to most areas in Savannah, including the airport. We would recommend this location to anyone.
Stayed 2 nights in Mar 2023
Response from Reid F on 14 Mar 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and our Southern Hospitality. I hope your remaining travels were filled with Southern Hospitality! Until we see you again... safe travels

10/10 Excellent

Romelle

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I like the fact that Homewood has a reception at night. You get to meet others who are traveling and you have nice food too. We weren't there on the night that it was featured. Maybe Homewood could continue this more again? We loved the ones that we attended while staying at Homewood in New Orleans. This is one of the reasons I look at Homewood first. Besides the fact that it's very clean, staff is excellent and they do it right the first time! Thanks for a great stay!
Stayed 1 night in Mar 2023
Response from Reid F on 12 Mar 2023
Thank you for staying with us at Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope your remaining travels were fives also! Until we see you again... safe travels

8/10 Good

Dalilah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and very comfortable, cleanliness is fine. The breakfast is excellent, the staff is very friendly.
Stayed 2 nights in Mar 2023
Response from Rosa Torrelio on 8 Mar 2023
Thank you for your feedback, it is veery important for us.We are very happy that you enjoy your stay.We hope to see you soon!.

8/10 Good

Adam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Customer service was excellent. Front desk and staff were very friendly and welcoming. The room was furnished nicely, and looked good, but the coverlet and duvet smelled of body odor and the entire room was covered in dog hair.
Stayed 3 nights in Feb 2023
Response from Reid F on 20 Feb 2023
Thank you for staying with us at the Homewood Suites. We are glad you enjoyed your stay and I apologize about the housekeeping concerns. Hopefully your remaining travels were smooth and of course safe. Thank you again for your business.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

marion, NORTH WALES

Stayed 1 night in Jan 2023

10/10 Excellent

Lydia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly
Response from Reid F on 9 Jan 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you enjoyed your stay with us and hope you had time to explore the area while staying with us. Great time of year to see the Savannah sites! Until we see you again... safe travels

4/10 Poor

Shelly

Travelled with partner
Disliked: Cleanliness
We were extremely disappointed with the cleanliness of the room.I did my research for the hotel and it had great reviews. This is what we experienced- The carpet was dirty- -it looked as if it wasn’t vacuumed after the previous guests. The faucet in the bathroom was dirty and had scum on it. The floor in the bathroom was dirty as well. We had a very late arrival-1am and asked to have a late checkout and the first response that came from the front desk attendant (having a personal phone call) “NO”. Then my husband explained our situation and she then replied- I’ll give you until noon”. It was a very unpleasant stay and definitely not worth the $175 we paid for the night. I do not recommend this hotel
Response from Reid F on 6 Jan 2023
Thank you for staying with us. I apologize about the room concerns; it is not our norm and will be addressed with the housekeeping team. I hope your remaining travels were smooth and of course safe. Thank you for your time and feedback.

10/10 Excellent

DAYMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, big room, comfy bed
Stayed 1 night in Jan 2023
Response from Reid F on 9 Jan 2023
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a five star stay with us and hope your remaining travels were five stars also! Until we see you again...safe travels

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No Shuttle Service!
Asked about airport shuttle service during check in process and they said it is no longer available due to not having a driver. No apologies or alternative offered by Hotel staff that afternoon. The next day, while checking out, I asked again hoping the morning staff would offer some king of apology or discount for the inconvenience... Nope! They could care less...
Stayed 1 night in Dec 2022
Response from Reid F on 17 Dec 2022
Thank you for staying with us and I apologize about the airport shuttle. It has been correct on the website. Thank you for your time and feedback.

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Work Travel
Great Staff!!
Stayed 16 nights in Nov 2022
Response from Reid F on 17 Dec 2022
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a ten star stay with us and hope your remaining travels were ten stars also! Until we see you again... safe travels

10/10 Excellent

Stephanie

Stayed 3 nights in Nov 2022
Response from Reid F on 3 Dec 2022
Thank you for staying with us at the Homewood Suites Savannah Airport. We are so glad you had a ten star stay with us! I hope you had time to explore the area while staying with us. It is a great time of year to see the sights, cooler and less traffic. Until we see you again... safe travels