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"I stayed at this hotel recently and unfortunately had several issues that impacted my stay. The toilet stopped working every day, which was extremely inconvenient. The AC was not cooling effectively the first night, although maintenance did come and defrost it. I was initially assigned to a handicap room. When I asked to switch to a different room, the staff member insisted on keeping me there, saying the bathroom would be smaller, which felt dismissive. The gentleman who checked me in was unfriendly, and I couldn’t shake the feeling that bias may have influenced how we were treated. Both times, we were placed in rooms far in the back of the hotel, which was inconvenient. Overall, I felt the service and maintenance issues made this stay uncomfortable, and I would hesitate to return. If you want, I can also draft a slightly stronger version that emphasizes the discomfort and treatment without being accusatory, which often gets more attention from hotel management. Do you want me to do that?"

"Good "

"Overall good experience "

"Very nice. Safe area "

"Starting off with the room. The room it self was okay. The bathroom was super dirty! Bath top seems like it hasn’t been cleaned in ages. The door to the bathroom was almost falling apart and super dirty, full of mold. Staff- well we had a cleaning lady go into our room, even do we have the sign on the door saying we didn’t want any room service and yet she still went in not do clean anything because our towels were not changed, neither the trash. But she decided to go into my purse and stole $200 cash… the hotel manger Morgan was very unprofessional, we never wanted to show face to speak to us, she actually thought we were lying but the way we noticed someone had gone into the room was because the A/C vent were the temperature goes the lid was closed when we got back to our room and we ever close it. So we did a police report and the manager Morgan Checked to see who had gone into our room and they ended up finding someone that did go and that person got fired. Jason was very kind, he gave us a free room and addition to that $300 of credit, that at the end of the day, that’s still not much for all of that inconvenience. But overall don’t stay in this hotel people, cause I will not."

"The staff was very accommodating, professional and courteous. "

"The property is a quiet, tropical paradise. Very relaxing."

"Great location, and very nice staff. Only had issues with the TV, some of the channels wouldn’t work, or would freeze. Also, a little stingy on the towels for the rooms, and pool towels were too small. "

"Room was very clean. "