Room, 2 Queen Beds, Non Smoking
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Reviews of Sleep Inn & Suites North Mobile Saraland

2.5 out of 5
Sleep Inn & Suites North Mobile Saraland
1118 Shelton Beach Rd, Saraland, AL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 141 reviews" "
Rating 8 - Good. 34 out of 141 reviews" "
Rating 6 - Okay. 6 out of 141 reviews" "
Rating 4 - Poor. 6 out of 141 reviews" "
Rating 2 - Terrible. 5 out of 141 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Letonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very soft and comfortable!
Stayed 1 night in May 2024

4/10 Poor

Harriett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some people were noisy in the middle of the night
Stayed 2 nights in May 2024
Response from Sleep Inn and Suites on 13 May 2024
We apologize for any noise that you had during your stay with us. We have addressed your concerns with our team to ensure guest satisfaction.

10/10 Excellent

Kendell

Business traveller
The front desk lady was amazing ❤️
Stayed 2 nights in Apr 2024
Response from Sleep Inn and Suites Saraland on 13 May 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are glad to hear that you enjoyed our friendly staff. We look forward to seeing you again when you are in the Saraland area.

10/10 Excellent

Beth-Ann, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites on 30 Apr 2024
Thank you Beth-Ann for the review!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience. Clean and tidy. Breakfast wasn't great, but adequate. More on the carbohydrate options. Would stay again when visiting the area.
Stayed 2 nights in Apr 2024
Response from Sleep Inn and Suites on 30 Apr 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and aplogize for not meeting your expectations with breakfast. We have addressed your concerns with our team to ensure guest satisfaction.

10/10 Excellent

Srikanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi worked. Clean, ok breakfast choice.
Stayed 2 nights in Apr 2024
Response from Sleep Inn and Suites on 30 Apr 2024
Thank you for taking the time to write your review!

4/10 Poor

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was ready to have a hot shower and rest after driving for 13 hours. I knew this place would be great. However, there was no hot water the night I checked in and was ready too. Upset and exhausted, I went on to bed and decided to just shower the next morning. The next morning, I got in knowing it would certainly be warm enough to shower, still no hot water. I decided to go on down stairs, get breakfast and let the staff know.
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites North Mobile Saraland on 17 Apr 2024
We apologize for not meeting your expectations during your visit with us. We have addressed your concerns with our team to ensure guest satisfaction.

6/10 Okay

Anastashearka

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was not very clean. Breakfast had little to choose from.
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites on 19 Mar 2024
We apologize for not meeting your expectations. We have addressed your concerns with our team to ensure guest satisfaction.

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites North Mobile Saraland on 17 Apr 2024
Thank you for choosing to stay with us!

10/10 Excellent

Racquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Staff was friendly! Breakfast was ok, no meat but u won’t be hungry… would stay there again
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites on 30 Apr 2024
Thank you for your feedback. We hope to see you again soon when you are in the Saraland area.

10/10 Excellent

Cathy

Travelled with partner
Clean!
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites North Mobile Saraland on 17 Apr 2024
Thank you for your review!

2/10 Terrible

Terrance

Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites North Mobile Saraland on 2 Apr 2024
We apologize for not meeting your expectations.

10/10 Excellent

Maria

Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites North Mobile Saraland on 17 Apr 2024
Thank You!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being attended to right away and i really appreciate the way i was treated, very professional, property very clean
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites on 30 Apr 2024
Thank you for your review! We hope to see you again soon when you are in the Saraland area.

10/10 Excellent

Debbie, Wentzville

Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites North Mobile Saraland on 17 Apr 2024
Thank you!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites North Mobile Saraland on 17 Apr 2024
Thank you for your review Carol!

10/10 Excellent

Valerie

Nothing high dollar bed was comfortable and clean
Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites North Mobile Saraland on 17 Apr 2024
Thank you for your review Valerie!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would have liketo have had splenda for my coffee. Also the bfast was not very good. Everything else was great. We will definitely stay again.
Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites North Mobile Saraland on 17 Apr 2024
Thank you for taking the time to write this review. We appreciate you choosing to stay with us and look forward to seeing you again when you are in the Saraland area.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Good, clean, comfy room
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites North Mobile Saraland on 2 Apr 2024
Thank you for taking the time to review our hotel!

10/10 Excellent

Samantha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was safe and clean, and the staff is exceptionally friendly. The beds slept well.
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mobile MS near USS ALABAMA
Very clean, all the amenities I need, good breakfast including waffles, biscuits and gravy, cereal, yogurt.
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites North Mobile Saraland on 2 Apr 2024
Thank you for your review!

8/10 Good

Mario

Liked: Staff & service, property conditions & facilities
No comments
Stayed 1 night in Feb 2024

8/10 Good

Eleanor

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

sarah

Liked: Cleanliness, staff & service, room comfort
Road trip stop
Decent cheap hotel for long road trip.
Stayed 1 night in Jan 2024

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Cyrus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying, better than I expected. Recently renovated. Clean, Comfortable Beds and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Tawanna

Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Stephanie

Stayed 1 night in Dec 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check your rate
Check your rate when you check on. They upped the rate and told me they do that everyday
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia, Macon

Stayed 5 nights in Dec 2023

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean and comfortable. Very nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2023

10/10 Excellent

walker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia, Macon

Stayed 1 night in Dec 2023

10/10 Excellent

Patricia, Macon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Patricia, Macon

Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Business traveller
Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jacobs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Taffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for 1 night before our cruise about 15 minutes from the port. Place was clean and breakfast was just ok but did the job.
Stayed 1 night in Nov 2023

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2023
Response from Sleep Inn and Suites on 27 Nov 2023
Thank You for taking the time to review our hotel. We look forward to seeing you again when you are in the Saraland area.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep inn review
Clean and comfortable for one night stay. No charger connection available for phone in rooms. Alarm clock broken.
Stayed 1 night in Oct 2023
Response from Manisha Patel on 2 Nov 2023
Thank you for taking the time to review our hotel and for choosing to stay with us. We have addressed your concerns with our maintenance team to ensure guest satisfaction. We apologize and hope that you will consider staying with us again when you are in the Saraland/ Mobile area.

10/10 Excellent

Richard

Stayed 1 night in Oct 2023
Response from Sleep Inn and Suites Team on 24 Oct 2023
Thank you for taking the time to review our hotel!

4/10 Poor

Jason

Liked: Cleanliness
Noise
Worst night of kinda sleeping I’ve ever had in a hotel. The construction of the building is poorly built. After midnight a person on the floor above us kept getting up and walking around about every five minutes and it was making loud thud sounds. Even when you walked in the hallway you could hear your footsteps. So if you aren’t on the top floor, you hear every movement made by the people above you
Stayed 1 night in Oct 2023
Response from Sleep Inn and Suites Team on 24 Oct 2023
We apologize for your recent stay with us. We have addressed your concerns with our team to ensure guest satisfaction. We hope that you will consider staying with us again when you are in the area.