Presidential Suite, 1 Bedroom, City View
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Reviews of Hotel Bejturan

4 out of 5
Hotel Bejturan
Adžemovica 27, Sarajevo

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 65 reviews" "
Rating 8 - Good. 10 out of 65 reviews" "
Rating 6 - Okay. 3 out of 65 reviews" "
Rating 4 - Poor. 3 out of 65 reviews" "
Rating 2 - Terrible. 4 out of 65 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Daniel

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
The location in right in the old town. Less than a 10 min walk to the main square. I loved the way the room was decorated (I had the room with the terrace). The power in the shower was really good, would definitely stay here again on my next visit insha'Allah.
Stayed 2 nights in Oct 2019

2/10 Terrible

Safran

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad service
Asked for a twin room, was given a double. When bought up with the lady at reception- she merely brushed it off as a slight inconvenience; she persistently asked why myself and my guest couldn’t just share a double bed: which made us feel VERY uncomfortable. We then had to suggest putting a sofa bed in the room, which we were told would be fully made up when we returned for the night, we returned and no sofa bed was made up; so I had to sleep on a sofa bed with no covers and bedding- NOT VERY hygienic at all. Overall a nice hotel but service has left a very bad impression.
Stayed 2 nights in Oct 2019

6/10 Okay

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Good position but Overpriced for loft room
On hindsight, this room is a very expensive option. I could have walked into the Marriott hotel here I have found out, and got a room for less, where I would have been able to shower standing up straight and go to the loo without piercing myself on the sharp corner of the vanity basin. THEN the property charged me an extra $10 for 3 nights stay for some local tax on top of what I had already paid (they really should have covered this given their inflated prices compared to proper hotels). Yes the bed was comfy and it is a fabulous location and the staff are friendly. But it’s a loft room, it’s impossible to shower and I believe, overpriced.
Stayed 3 nights in Sep 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Convenient location, parking on premises, comfortable/clean room, helpful staff, great breakfast...all was great!
Stayed 1 night in Sep 2019

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, property conditions & facilities
no have star hotel facilities such as bathroom sets ,water, tea and coffee, sleeper but i thinked its new may be in feature will be better
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, well placed and with friendly helpful staff.
Stayed 2 nights in Jun 2019

8/10 Good

Thines

Liked: Staff & service, property conditions & facilities, room comfort
Uphill, bad stench from bath. Spacious room.
Bad stench from toilet/bath in my room. The management has to overcome this immediately. Location is uphill, so the walk to the hotel is quite tiring to be honest. Otherwise spacious, clean room. Comfy bed. Good choice of breakfast.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was dirty and the bathroom had nothing more than toilet paper and liquid soap. The attention wasn’t great either. The swimming pool was pretty cold. It’s more a 3 or 2 star hotel...
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
really nice place to stay. a few communication issues at the start as the property had issues with email, but those communication issues put the hotel out, not us. everyone there was really kind, the room was clean and comfy, was a good location - would definitely stay there again :)
Stayed 2 nights in May 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Clean modern room, good central location, friendly helpful staff.
Stayed 3 nights in Mar 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Muhammad Afiq Aqwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable and beautiful apartment room
Apartment room was very comfortable and clean. Bed is very comfortable. Superb condition. Staff was very friendly. 5 minutes waling to Sarajevo Old Town. Very convenient.
Stayed 1 night in Nov 2018

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
Excellent boutique hotel, close to center,hot buffet breakfast included. Quite location.
Stayed 5 nights in Oct 2018

10/10 Excellent

Kste, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, close enough to old town to walk, though there is a hill. There is parking but it's an interesting experience to get the car in and out, so be comfortable in tiny lanes.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We (family of four) had stayed at this place for a week this past summer. Although they were in construction, we had no issue whatsoever. They worked on hotel expansion during the day when we were mostly out. Hotel is conveniently located up the hill from Bascarsija (Gazi Husrevbeg Library). It seems to be constructed fairly recently. In talks with owner, they are planning to expand to include additional rooms, and to include breakfast and lunch in their offering. WI-FI was great, parking was on the street as the garage was taken up by work. We appreciated that they did laundry. Overall, we had no issues/concerns whatsoever, and are looking to stay there again in the future
Stayed 7 nights in Jun 2018

10/10 Excellent

Lucia, Key west , Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
Nice Hotel , nice staff , great location
Stayed 2 nights in Sep 2018

10/10 Excellent

Kathryn

Awesome stay!
This place is in ideal location, about a 10 minute walk uphill from the main sites. The hotel is newly renovated and looked gorgeous. It was very clean. Let them know when you plan on arriving since there isn’t always someone at reception. But they are great about being there if you tell them you need something like to orders taxi. I would stay there again!
Stayed 1 night in Sep 2018

8/10 Good

Jolyane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and modern
The hotel is very modern and comfortable, though we had very noisy room neighbourgs. The bed is bery comfortable, breakfast was great with alot of variety. Staff was super courteous and nice. Only negative point would be the parking garage is not accessible unless you ask a staff member to open the door and they are not easily reachable. The hotel is located up a hill so if you plan on walking, I would not recommend for elderly people or young children.
Stayed 2 nights in Sep 2018

10/10 Excellent

Mihaela, North Ryde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING HOTEL
This hotel was amazing. It was a short walk from the Bascacija (markets, restaurants, bars.) Staff was very friendly and helpful. The breakfast selection was beautiful.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet place in the center of the old town
This was the second time I stayed at this place. Location is perfect, the host is very kind and accommodating, cleanliness of the rooms is impeccable. I will come back.
Stayed 1 night in Aug 2018

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing, from A to Z. Highly recommended
Stayed 1 night in Aug 2018

10/10 Excellent

Ozlem, istanbul Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and close to old city.
Very clean and close to the old city which gives you an opportunity to see all the atractive and historical places by walking. Beacuse it is brandlt new hotel there was a maintanance our first day of stay last almost 2-3 hours and that period was little bit noisy.
Stayed 3 nights in Jul 2018

10/10 Excellent

JimmyV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was extremely clean and comfortable. Location was great as it is a <5 min walk from bascarsija. The staff was very communicative and helpful.
Stayed 5 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Evolving into something special
This is a really beautiful place and but I felt a little unhappy with the condition of the lobby when we arrived. There were jackhammers, Sheetrock?/Concrete dust, and a bunch of unpacked boxes when we arrived and it felt chaotic after a really long day of travel. It is well designed and the facilities will be totally top notch when the construction is over but things are not running totally smoothly at this point. I would also encourage anyone over 182cm/6ft tall to request a room that is not on the top floor. At 6’1 myself had the bathroom not had a sky light the pitch of the roof would have been a real problem and it definitely made moving around a little restrictive. Don’t want to dis outrage anyone but be sure to get clarification.
Response from Mersiha Karic on 18 Apr 2018
We are really sorry that we were not able to give you a room on the second floor, we are aware of our shortcomings, and we sincerely hope that you will forgive us. Also, due to the lack of a restaurant, we are not able to serve breakfast for our guests, so we build it in a new building. Indeed, we are sincerely sorry about all the inconveniences we caused you. We rejoice that we will have the opportunity to see you again as our fascinating guest.

2/10 Terrible

Bojan

Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Enpfangslradt war mega nett. Schöne Zimmer. Gute Lage. Aber Manko: Wir hatten im Badezimmer Schimmel und der Luftabzug funktionierte nicht. Nachts wurden wir wach aufgrund lauter Geräusche durch die Heizung? Oder des Aufzuges?
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist sehr unzuverlässig. 200€ wurde im Hotelzimmer vergessen und nicht mehr zurückgegeben. Laut Rezeption ist das Geld spurlos verschwunden und ist auch nicht mehr aufgetaucht. Das Geld ist von den Rezeptionsleuten einfach eingestegckt worden. Aufpassen! Upozorenje! Pare 200€ su zaboravljene u sobi, i nisu vracene. Nakon pola sata smo zvali da obavjestimo hotel, da smo zaboravili novac. Rekli su da nema i da su pare nestale. Personal je ukro pare! Pazite se dobro i neidite tamo. Krade se!
Stayed 4 nights in Dec 2019

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel. Recomendado.
Excelente atención y el hotel excelente
Stayed 1 night in Dec 2019

10/10 Excellent

Ahmet Nuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel ve çalışanlar, dört yıldızı hakediyorlar. Misafirperverlikleri için tekrar teşekkürlerimizi sunarız. Tek eksiklikleri; Sarajevo Havaalanı- Bejturan Otel- Havaalanı transferlerini, kendi bünyelerinde düzenlemiyor olmaları. Hotels.com üzerinden; otel- havaalanı için 20 Euro ücreti içeren mesaj ise şık değil. Çünkü en fazla 12 Euro, giriş ödemesi yapmadan havaalanı kapısında inerseniz 9 Euro tutuyor. Hotels.com da bu konuda hatalı diye düşünüyoruz. Kendi çabamızla düzenlenebilecek bir hizmeti, otel kanalıyla 2 katına düzenlemeyi içeren bir mesaj, insanı rahatsız ediyor. Misafir transferi dahil bir konaklama, bu tip sıkıntıları ortadan kaldırır diye düşünüyoruz.
Stayed 4 nights in Nov 2019

6/10 Okay

Yueh Chen

Liked: Cleanliness, room comfort
Disliked: Staff & service
傻眼的入住服務
從機場巴士100E下車步行至飯店要20分鐘途中有十分鐘走75度山坡路 若自拉行李會超累人 我訂二晚公寓有露台房型 但第一晚硬被換成普通雙人房 且房卡常故障只能請櫃臺開門 也口頭反應兩次這不是我訂的房型 但她可能覺得我們是奧客對我態度不耐煩不處理換房 直到我用翻譯軟體反應第三次才承認我反應的房型及訂單資料是對的 但也已經晚上八點半無法更換房間 一直等到隔天下午兩點才入住我訂的房間 真的令人不開心及傻眼 白花錢又看臉色 若不是入住不順心就其早餐及房間設施是還不錯
Stayed 2 nights in Oct 2019

4/10 Poor

Rafal

Disliked: Cleanliness, room comfort
Paskudne śniadania. Pod prysznicem zmieści się jedyne dziecko. Farba odchodzi że ścian..
Stayed 1 night in Oct 2019

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Nedzad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ingen ansatte på hotellet.
Det var ingen i resepsjonen når vi kom eller dro. Vi måtte vente 20 min får å sjekke inn, der vi måtte ringe etter resepsjonisten selv, som ikke var på hotellet i det hele tatt, samme skjedde når vi skulle sjekke ut. Hotellrommet vi hadde bestilt var ikke tilgjengelig så vi fikk ett annnet ett som ikle hadde de spesifikasjonene vi bestilte.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer schoon, nog vrij nieuw hotel (slechts 2 jaar oud). Vriendelijke, behulpzame staf en een zeer ruime familiekamer met een eigen keukentje. Daarnaast een klein maar fijn zwembad onder in het hotel met een sauna erbij.
Stayed 7 nights in Jul 2019

10/10 Excellent

Alen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Wenche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kjempefint hotell sentralt i Sarajevo.
Et kjempefint hotell, veldig god service, frokost og beliggenhet. Det tok 5 minutter å gå ned til gamlebyen. Parkering for bil på parkeringsplass like ute for. Anbefaler det til alle.
Stayed 1 night in Jul 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fund i Sarajevo
Dette hotel er en fund i Sarajevo. Lokation og udsigt var perfekt fra byen. Værterne er søde og meget opmærksomme på deres gæsters behov. Hotellets faciliteter er rigtig gode og morgenmaden er også lækker.
Stayed 1 night in Jul 2019

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização e quarto confortável
Boa localização no centro, a poucos minutos da Bascarsija e da fonte Sebilj. É possível visitar as principais atrações a pé em curtas caminhadas. Um destaque também fica com o quarto amplo e limpo, com sacada e bonita decoração. O hotel é familiar, oferece piscina e tem bom café da manhã. A vaga de graça em garagem coberta é um bom atrativo para quem está em viagem de carro pelos Bálcãs. O espaço na garagem é pequeno, mas o staff tem prática e manobra o carro quando necessário. O único inconveniente é a subida íngreme para chegar ao hotel, o que cansa um pouco e pode ser um empecilho para quem tem dificuldade de locomoção. O custo benefício é excelente em comparação a hotéis do mesmo padrão em outras cidades dos Bálcãs.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modernes Hotel mit sehr nettem Personal, großartige Aussicht
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Luiz

Hotel EXCELENTE, tanto nas comodidades e no conforto quanto no café da manhã. O café da manhã é realmente incrível, delicioso, feito com muito cuidado. A localização do hotel é perfeita, fizemos tudo a pé.
Stayed 2 nights in Oct 2018

10/10 Excellent

Mogens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Udmærket hotel
Pænt standard hotel. Lå lidt kedeligt. Men roser til personalet - stor service. Rimelig afstand til byen - selv om det var op ad bakke på hjemvejen.
Stayed 3 nights in Oct 2018

10/10 Excellent

Muhammed mevlüt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel bir seyahat güzel bir otel
Gerçekten evinizde gibi rahat edeceğiniz bi otel. İşletmecisi mersiye hanıma da çok teşekkürler ilgi ve alakasına saraybosnaya seyahat edecek herkese rahatlıkla tavsiye edebilirim
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Sarajevo's bazaar
Really close to everything, really nice room. The garage is really small leave your key at the reception. I recommend this hotel!
Stayed 2 nights in Oct 2018

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic stay.
Stayed 2 nights in Oct 2018

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018