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On the beach
On the beach
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Guest reviews

4.4/5 Excellent
103 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationYalong Bay3 min walk
Popular LocationYalong Bay Tropical Paradise Forest Park9 min drive
Popular LocationSun Bay10 min drive
AirportSanya (SYX-Phoenix Intl.)30 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Balcony, Garden View

    4.1/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Balcony, Garden View
  • Premier Room, 1 King Bed, Ocean View

    Room amenities

    • 60 sq m
    • Ocean view
    • Sleeps 3
    More detailsPremier Room, 1 King Bed, Ocean View
  • Club Room, 1 King Bed

    Room amenities

    • 60 sq m
    • Ocean view
    • Sleeps 3
    More detailsClub Room, 1 King Bed
  • Room, 1 King Bed, Balcony, Pool View (Lagoon)

    Room amenities

    • 60 sq m
    • Sea view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Balcony, Pool View (Lagoon)
  • Villa, 1 Bedroom, Ocean View

    Room amenities

    • 130 sq m
    • Ocean view
    • Sleeps 3
    More detailsVilla, 1 Bedroom, Ocean View
  • Room, 1 King Bed, Balcony, Ocean View

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Ocean view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Balcony, Ocean View
  • Villa, 1 Bedroom, Garden View

    Room amenities

    • 130 sq m
    • Sleeps 3
    More detailsVilla, 1 Bedroom, Garden View
  • Club Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 123 sq m
    • Ocean view
    • Sleeps 3
    More detailsClub Suite, 1 Bedroom
  • Room, 1 King Bed, Balcony, Resort View

    4/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed, Balcony, Resort View
  • Suite, 1 Bedroom, Balcony, Sea View

    Room amenities

    • 127 sq m
    • Ocean view
    • Sleeps 3
    More detailsSuite, 1 Bedroom, Balcony, Sea View
  • Villa, 2 Bedrooms, Ocean View, Oceanfront

    5/5 guest room rating

    Room amenities

    • 252 sq m
    • Ocean view
    • Sleeps 6
    More detailsVilla, 2 Bedrooms, Ocean View, Oceanfront
  • Suite, 1 Bedroom, Balcony, Garden View

    Room amenities

    • 123 sq m
    • Sleeps 3
    More detailsSuite, 1 Bedroom, Balcony, Garden View
  • Deluxe Room, Garden View

    Room amenities

    • 60 sq m
    • Mountain view
    • Sleeps 3
    More detailsDeluxe Room, Garden View
  • Room, 2 Double Beds, Balcony, Resort View

    Room amenities

    • Sleeps 3
    More detailsRoom, 2 Double Beds, Balcony, Resort View
  • Deluxe Room, 2 Double Beds, Balcony, Garden View

    Room amenities

    • Sleeps 3
    More detailsDeluxe Room, 2 Double Beds, Balcony, Garden View
  • Room, 2 Double Beds, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    More detailsRoom, 2 Double Beds, Balcony, Ocean View
  • Room, 2 Double Beds, Pool View

    Room amenities

    • Sleeps 3
    More detailsRoom, 2 Double Beds, Pool View
  • Premier Room, 2 Double Beds, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    More detailsPremier Room, 2 Double Beds, Ocean View
  • Club Room, 2 Double Beds, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    More detailsClub Room, 2 Double Beds, Ocean View
  • Family Suite, 2 Bedrooms, Garden View

    Room amenities

    • Ocean view
    • Sleeps 4
    More detailsFamily Suite, 2 Bedrooms, Garden View

About this area

Sanya

Located in Sanya, The Ritz-Carlton Sanya, Yalong Bay is connected to a shopping centre. The area's natural beauty can be seen at Yalong Bay and Yalong Bay Tropical Paradise Forest Park. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails. Our guests appreciate the hotel's quiet location.

Map
Popular Location

What's nearby

  • Yalong Bay - 3 min walk
  • Yalong Bay Tropical Paradise Forest Park - 9 min drive
  • Sun Bay - 10 min drive
  • Duty Free Shop - 21 min drive
  • Dadong Sea - 35 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 30 min drive

Restaurants

  • Fresh 8 — 1 min walk
  • Pearl Chinese Restaurant — 1 min walk

About this property

The Ritz-Carlton Sanya, Yalong Bay

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton Sanya, Yalong Bay's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 452 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, iPod docking stations and 24-hour room service.
The Ritz-Carlton Sanya, Yalong Bay offers 452 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Sanya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Individually wrapped food options available through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Extended parking
  • Electric car charging station
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CNY 288 for adults and CNY 144 for children
  • 4 restaurants
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Dry-cleaning service
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Russian

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (18299 square feet of space)

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Frette Italian sheets
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • DVD player
  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers shuttle service to and from Sanya Begonia Bay Internation Shopping Centre with required 24-hour advance notice during scheduled hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CNY 525.0 per day.
Free cots (infant beds)

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 288 for adults and CNY 144 for children (approximately)
  • Rollaway bed fee: CNY 525.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Individually wrapped food options are available through room service.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ritz-Carlton Sanya Yalong Bay Hotel
Ritz-Carlton Sanya Yalong Bay

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton Sanya, Yalong Bay and receive a full refund?
Yes, The Ritz-Carlton Sanya, Yalong Bay offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton Sanya, Yalong Bay cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 2 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
Located in Sanya, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Yalong Bay and Yalong Bay Tropical Paradise Forest Park. Sun Bay and Dadonghai Beach are also within 16 mi (25 km).

Guest reviews

Overall score and ratings for The Ritz-Carlton Sanya, Yalong Bay

4.4
Excellent
5 - Excellent
62
4 - Good
27
3 - Okay
9
2 - Mediocre
4
1 - Poor
1
4.5
Cleanliness
4.4
Service and Staff
3.7
Amenities
4.4
Property condition

3/5

  • Disliked: Amenities, property conditions & facilities

Expected better for a ritz Carlton. Breakfast was good with tons of selection. That was the best part. Toilet sink shower clogs and slow draining. Broken outlets. Carpet smells like mildew. Pool was nice

Stayed 4 nights in Dec 2019

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were not happy with the balcony with a wall which was blocking the beautiful view.

Stayed 3 nights in Nov 2019

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities

I would say overall the property is beautiful. Where the property falls apart is the language. Language/mass confusion was a common theme. Being from Canada and traveling in China I’ve come to expect language barriers. But I have yet to see a situation so poorly handled like this property. Starting with arrival. A room was booked online as a resort view. However the hotel said to them, that qualified as a garden view. To me that makes no sense. Moving forward. The luggage was to be brought up to the room upon check in. The bags never came, we called down and they had no idea what luggage even meant. After further explanation, luggage was understood and an hour later the bags showed up. Adding insult to injury, the phone range 3 times after stating that they needed a luggage number. At this point the phone ringing woke up our infant child over and over after a long day of flying this was not great. Explaining that the luggage had arrived and the luggage number was no longer necessary the calling finally subsided. Next: room service was ordered, again a process considering no one spoke enough English to even process what a a chicken club sandwich was. Which to me just doesn't make sense. Considering the menu is in English, you’d hope at minimum someone could understand enough to just put an order in. Sadly the food showed up cold, and late. The order was incorrect. Additionally the air conditioning did not work. Entire stay was an over heated mass mis-communication of a stay.

Stayed 4 nights in Nov 2019

4/5 Good

  • Liked: Staff & service, room comfort

Stayed 4 nights in Jul 2019

3/5

  • Liked: Cleanliness, property conditions & facilities

This is a very beautiful resort. I loved the food in the Sand Restaurant. In the morning i had to wait up to half an hour to get seated for breakfast. That is not what I would expect from a Ritz Carlton. The pools are very nice, however the massage jets don’t work. The evenings are rather boring. Besides a DJ there is nothing going on. The SPA center is gorgeous.

Stayed 3 nights in Jun 2019