Mandarin Oriental, Sanya
5.0 star property

Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mandarin Oriental, Sanya

Photo gallery for Mandarin Oriental, Sanya

Coral Bay Deluxe Villa | Terrace/patio
Beach/ocean view
Courtyard
Minibar, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Overview of Mandarin Oriental, Sanya

9.4

Exceptional

Highlight
  • Staff & service is scored top 10% in Sanya by travellers.

Popular amenities

  • Pool
  • On private beach
  • Breakfast available
  • Spa
  • Pet-friendly
  • Free WiFi
The price is AU$464
Price available on 1/4/2024

Check out the area

12 Yuhai Road, Sanya, Hainan, 572000
  • Popular LocationDadong Sea1 min walk
  • Popular Location三亚90度酒店14 min walk
  • Popular Location三亚云之海家庭旅舍14 min walk
  • Popular Location红椰青椰风情度假公寓6 min drive
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Room options

Ocean View Suite

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean Breeze Pavilion, Room, 1 King Bed

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Twin Room, 2 Double Beds, Ocean View

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Twin Room, 2 Double Beds, Terrace

cleanliness

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 2 Double Beds

Villa, Private Pool, Ocean View

cleanliness

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
  • 150 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Terrace Room King

cleanliness

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Villa, Private Pool (South China Sea)

cleanliness

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
  • 150 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed (Pool Pavillion)

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Ocean Front Pavilion with Plunge Pool

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Coral Bay Deluxe Villa

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • 150 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Family Suite, Garden View

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Sanya

Mandarin Oriental, Sanya is located in Jiyang District, a neighbourhood in Sanya, and is in a shopping district and on a private beach. The area's natural beauty can be seen at Yalong Bay and Dadong Sea, while Jingrun Pearl Museum and Ganshiling Forest Park are cultural highlights. Travelling with kids? Consider Sanya Dream Water Park and Ganshiling Tieleng. Take the opportunity to explore the area for water adventures such as swimming.

What's nearby

  • Dadong Sea - 1 min walk
  • Dadonghai Beach - 16 min walk
  • Sanya International Shopping Center - 6 min drive
  • Phoenix Island Sanya - 7 min drive
  • Luhuitou Park - 8 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 21 min drive

Restaurants

  • 兰州拉面 - 7 min drive
  • Maan Coffee - 8 min drive
  • Mee& Mian - 15 min drive
  • 壹加壹海鲜饺子 - 8 min drive
  • 南国天府 - 9 min drive

About this property

Mandarin Oriental, Sanya

Luxury family-friendly hotel located in Jiyang District
18 holes of golf, a swim-up bar and a beach bar are just a few of the amenities provided at Mandarin Oriental, Sanya. With a private beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, reflexology and a facial at 水疗谷, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and ocean views. Yoga classes are offered at the gym; other things to do include parasailing, kayaking and fishing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and a free local area shuttle
  • Bike hire, express check-out and express check-in
Room features
All 278 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with satellite channels and DVD players
  • Balconies or patios, daily housekeeping and desks

Languages

Chinese (Mandarin), English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: CNY 253 per person
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Fresh Restaurant
  • Pavilion Restaurant
  • Yi Yang Restaurant

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fishing
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Kayaking
  • Parasailing
  • Playground
  • Sailing
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 1200, per pet, per stay, plus a deposit of CNY 5000 per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 620.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 253 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Pet deposit: CNY 5000 per stay
  • Pet fee: CNY 1200 per pet, per stay
  • Rollaway bed fee: CNY 620.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mandarin Oriental Hotel Sanya
Mandarin Oriental Sanya
Sanya Mandarin Oriental
Mandarin Oriental, Sanya Hainan
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Sanya Hotel
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hotel
Mandarin Oriental, Sanya Sanya
Mandarin Oriental, Sanya Hotel Sanya

Frequently asked questions

Does Mandarin Oriental, Sanya have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Mandarin Oriental, Sanya?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Sanya on 1 Apr 2024 start from AU$464.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Sanya pet-friendly?

Yes, pets are allowed at this property. There's a deposit of CNY 5000 per stay and a fee of CNY 1200 per pet, per stay.

How much is parking at Mandarin Oriental, Sanya?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental, Sanya?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mandarin Oriental, Sanya?

Checkout is at noon.

Does Mandarin Oriental, Sanya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per vehicle applies.

Where is Mandarin Oriental, Sanya located?

Located in Jiyang District, this beachfront hotel is in the city centre and within 1 mi (2 km) of Dadong Sea and Dadonghai Beach. Luhuitou Park and Sanya International Shopping Center are also within 3 miles (5 km).

Mandarin Oriental, Sanya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 83 reviews" "
Rating 8 - Good. 17 out of 83 reviews" "
Rating 6 - Okay. 4 out of 83 reviews" "
Rating 4 - Poor. 2 out of 83 reviews" "
Rating 2 - Terrible. 0 out of 83 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanya Mandarin stay
2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!
Stayed 4 nights in Oct 2021

10/10 Excellent

MA GUADALUPE

Stayed 2 nights in Jun 2021

10/10 Excellent

Lars

Stayed 5 nights in May 2020

10/10 Excellent

Jae Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place
Very accomodative and relax environment overall
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Please Bring Back Foreign Service Professionals
This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.
Stayed 1 night in Oct 2018

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plesant stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

A, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Architecture - Rocky Beach
Great choice for rest & relaxation. Secluded & private. Good selection of food & wine. Service is awesome. Not enough beach chairs on sand for hotel of this size. Also, beach is very rocky compared to rest of Sanya.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip-top service and excellent location.
The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!