Upon arrival to the Cosmopolitan Suites, we were greeted and welcomed with hospitality. Our Hotel Concierge was most attentive and reveiwed over with us a map of the Island. She suggested some activities and provided a list of recommended places to dine. Sitting right beside her was the Manager, also friendly and welcoming. Within a very short period of time we came to know our other hotel attendants by name. All were kind, friendly polite. If we needed anything within a few minutes our requests were looked after. The personalize service was second to none. Warm, friendly caring. The guest experience was social in that each time you went into the shared spaces you are greeted with a friendly face and asked if there is anything you need. Opportunities to socialize with other guests on the tarice while dining.