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Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property
Rooftop dining reaches new heights at this Santo Domingo hotel where guests savor delicious meals with panoramic views of the historic city

Choose dates to view prices

Gran Hotel Europa Santo Domingo, Trademark by Wyndham, is in Zona Colonial. Enjoy vistas from Sky Europa bistro or relax with drinks from the coffee shop. The hotel offers free WiFi, concierge services, and is close to gift shops and newsstands.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$149
includes taxes & fees
1 June - 2 June

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About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

  • Hotel remodelled in 2020 and located near Calle El Conde
  • Located close to Sambil Santo Domingo and Centro Olimpico, Gran Hotel Europa Santo Domingo, Trademark by Wyndham provides a free breakfast buffet, a rooftop terrace and a coffee shop/cafe. The on-site international cuisine bistro, Sky Europa, features al fresco dining. In addition to a bar and a gym, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy perks such as:
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff
    • Luggage storage, concierge services and a banquet hall
    • A 24-hour front desk, meeting rooms and a front desk safe
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 93 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with showers and shampoo
    • Wardrobes/cupboards, free infant beds and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DOP 1320.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: DOP 780 per night
  • Rollaway bed fee: DOP 1320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Gran Hotel Europa Santo Domingo, Trademark by Wyndham pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Gran Hotel Europa Santo Domingo, Trademark by Wyndham on 1 June 2026 start from AU$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Self-parking is available for DOP 780 per night. Limited spots are available.

What time is check-in at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Checkout is at noon.

Does Gran Hotel Europa Santo Domingo, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of DOP 2200 per vehicle applies.

Where is Gran Hotel Europa Santo Domingo, Trademark by Wyndham located?

Located in Zona Colonial, this hotel is within a 15-minute walk of Calle El Conde and Malecon. Sambil Santo Domingo and Centro Olimpico are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 622 out of 1063 reviews
Rating 8 - Good. 268 out of 1063 reviews
Rating 6 - Okay. 103 out of 1063 reviews
Rating 4 - Poor. 35 out of 1063 reviews
Rating 2 - Terrible. 35 out of 1063 reviews

Reviews

Verified

10/10 Excellent

Melissa E.

Liked: Cleanliness, staff & service, property conditions & facilities
This property was lovely and had great location! Staff was super friendly and breakfast was very good!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location Good restaurant.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer, loved the breakfast options
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great breakfast. Wonderful staff service, nice rooftop view city and Good location near to the best of Zons colonial arras
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Brst Hotel in Colonial zone in SD.close to all atractives,friendly staff,amazing rooftop bar,very good buffet breakfast include.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and serviced daily. Breakfast buffet was diverse.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

steven

Liked: Cleanliness, amenities, property conditions & facilities
Great staff love them
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of Zona Colonial. The staff were very professional and super friendly. I enjoyed having breakfast on the roof top overlooking the city skyline.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Alba

Liked: Cleanliness
Breakfast was okay. Stayed 2 nights, first night the room was awesome , the 2nd room was too small both were very clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff!! Super clean the entire hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and helpful reception , clean room, great location, nice breakfast on roof terrace
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nuris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this hotel. I only stayed for a night but it was pretty good. Staff was amazing, Dariela the girl that checked me in was really nice and professional, she really makes you feel at home. The only thing that is that the bathroom was small and due to this when you shower all the water came out and wet everything. Other than that, i would book this hote again. Close to everything and convenient.
Stayed 1 night in May 2026
Verified

8/10 Good

Mayeline

Liked: Cleanliness, staff & service, amenities
The staff is very accommodating, our air conditioner was not working, they immediately sent someone and gave us another room. Location is great, very centric. Overall is a good hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, breakfast was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Clifton Lamar

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and convenient location. Staff was exceedingly accomodating and kind!
Stayed 9 nights in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staf, nice breakfast include, and safe environment, close to every important attraction in the colonial area…👏👍
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Helen Rubin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay in Santo Domingo. Warm welcome from staff , even if you don’t speak their language , they have staff that speaks English fluently. Clean room, I felt so safe staying here . It’s in the heart of the colonial zone. You don’t need a car to visit historic places.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
The cleaning staff was exceptional. Also the front desk staff was helpful. Great stay!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff. Good breakfast.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Zaida

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Food at Sky rooftop restaurant, very good. Great Piña Colada.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
I love staying at this hotel. The location is perfect, nearby places like clubs, restaurants, and Zona Colonial , employees are helpful and friendly always with a smile and breakfast is amazing 100% recommended
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vielka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice roof top lounge and general amenities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, orderly, staff was friendly and efficient. Very convenient, safe location for all needs and enjoyment.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness
I love the stay here,safe area to stay and very friendly staff..
Stayed 2 nights in Aug 2025