"Wonderful location, you jump into the pool then jump into the ocean. Great bar/restaurant near the pool and a very large breakfast offered. Service was very good, and we will definitely come back.
One thing to note. Laundry facilities is not offered even though listed. They have a laundry service for a high fee."
"I loved the rooftop bar which has spectacular views over Funchal and a great selection of drinks and light meals. Happy Hour was always a favourite!.
The UVA restaurant is well worth a visit and offers a good price/quality ratio.
The staff are efficient, cheerful and friendly.
I have no real downers - may be the turn down service was earlier than expected but I'm nitpicking here."
"I liked the fact the hotel was quiet and tucked out of the way from the hustle and bustle of central Funchal with good views and surrounding scenery. My room was very spacious and comfortable (superior double) and worth every penny. The staff were all very welcoming and most helpful with any requests such as booking taxis or giving advice about local activities and trips. My only slight criticism is that they had no USB charging points in the room but luckily I did bring two adapter plugs with me so was easily able to charge my various devices - plenty of spare sockets in the room."
"Our stay at the Pestana Carlton Madeira Ocean Resort Hotel was nothing short of exceptional. From the moment we arrived, we were greeted with genuine warmth and professionalism by the staff, who went out of their way to make us feel at home.
The hotel’s location is perfect—just a short walk from Funchal’s charming center, yet peaceful and right on the ocean. The views from the rooms and terraces are breathtaking, especially at sunset. We particularly loved the choice of swimming pools: the large sea-water pool with direct access to the ocean was a highlight, while the indoor heated pool provided the perfect retreat in the evenings.
Breakfast was outstanding with a wide variety of fresh fruits, pastries, and local specialties. Every meal we had at the hotel was beautifully presented and delicious, with attentive service to match.
The rooms were spacious, spotless, and very comfortable, offering all the modern amenities while still maintaining a relaxed, island atmosphere. The beds were especially comfortable, ensuring we woke up refreshed each day.
What truly sets this hotel apart is the staff’s dedication to excellence—they consistently went above and beyond to ensure every detail of our stay was perfect.
We were given the warmest welcome by Samoume, who truly went above
We left feeling completely relaxed and already planning our next visit. If you’re looking for a blend of luxury, comfort, and authentic Madeiran hospitality, Pestana Carlton Madeira is the place to be."
Allegro Madeira - Adults Only - Member of Barceló Hotel Group
10/10 Excellent
"Excellent stay the staff could not do enough to make your stay better they were all kind, polite and always greeted you with a smile the whole holiday was perfect so a big thankyou to all the staff members and hope to see you again in the future"
What is there to see and do in Santo António da Serra?
Take a walk along the waterfront at Machico Beach and Palmeiras Beach. Discover sights such as Laurisilva of Madeira during your stay.
When is the best time to book a hotel with a pool in Santo António da Serra?
Taking the local weather in Santo António da Serra into account can help you maximise your time at the pool during your trip. The hottest months are usually August and September, with an average temperature of 22°C, while the coldest months are February and March, with an average of 17°C. Average annual precipitation for Santo António da Serra is 506 mm.