Terrace/patio
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Reviews of Rancho La Aurora

3 out of 5
Rancho La Aurora
Calle Mario Nelson Galán Esq. Mella, Jarabacoa, La Vega

Reviews

2.8
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 3 out of 8 reviews" "
Rating 2 - Terrible. 5 out of 8 reviews" "

3.4/10

Cleanliness

6.0/10

Staff & service

2.6/10

Amenities

4.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mom, New york

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I drove two hours and with two kids and when I arrived I was told the property was booked i was stranded it was almost night time not safe for me to drive back down since it was going to rain. Business is poorly run
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
al llegar nuestra reserva no estaba, el manager no estaba, varias llamadas para resolver, muy mal servicio, baños con frifos rotos, agua fria, aire condicionado roto, puertas de los baños q no cierran etc etcetc, ni hablar del desayuno .... todo esto con una tarifa de un hotel de 5 estrellas en pleno centro de NY
Stayed 1 night in Jun 2019

2/10 Terrible

Miguel, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dont be tempted to come here!!
Unexpected fees. The owner makes the stay uncomfortable because he harassed me with fees. I did not enjoy my stay at all other than the nice staff, who went above and beyond to try to accommodate me. Although, im sure the nice treatment was based on my generous tips to them. Please do not come here! Go to a different place- yes the views are nice but thats basically it. Go to the other ranches in that area. The food is not included in your stay, and the prices does not match the taste-worthiness. I had to pay for everything, including water! There were large roaches in the rooms, and the bathrooms are not as clean. The rooms do not have televisions and the beds are extremely uncomfortable. If i havent made it clear, DO NOT COME HERE!! Spend your money elsewhere, you'll regret it if you dont!!
Stayed 2 nights in Aug 2017
Response from General Manager on 5 Sept 2017
Este cliente paga por el servicio de 2 personas y se muestra con 4 cuatro personas adicionalmente servicios de alimentación adicional no incluidos en su pago original ya que su oferta era sólo con desayuno incluido y solicitar el almuerzo y cena así como bebidas adicionales como vino y agua mineral en botellas. Este cliente fue muy apreciado con todo el personal desde su llegada. Recomendamos este cliente consultar su oferta con expedia y que sólo incluimos en la misma el desayuno. Los alimentos tienen cargas adicionales y como personas adicionales a la oferta pagada cargas adicionales, no es posible pagar 2 personas y tienen estadía 4 personas sin cargas adicionales. Deben cumplir los parámetros de la oferta para no recibir cargas adicionales.

2/10 Terrible

sacha, lexington Ky

Disliked: Staff & service, room comfort
won't be staying here again
Owner was only interested in taking our money. Credit card machine was broken so they insisted on taking photos of my passport, credit card and another form of ID. I wasn't comfortable with that but had no choice as we checked in so late. Room was basic, and a little dirty. Would never go here again

4/10 Poor

Amara, Houston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No recommended
Too far from main road. Road in bad condition. Problem with hot water. No restaurant or other store close by. No electricity during certain time

2/10 Terrible

Yoenia, Nueva York

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El peor lugar en el que es estado de Jarabacoa.no volvería jamás es terrible mal cervicio y nada de limpieza la sabana no la cambian 😡
Stayed 5 nights in Nov 2019

4/10 Poor

evelyne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Teuer und sehr einfach
War Teil einer Rundreise. Leider etwas zu einfach. Keine Klimaanlage, Strom und Ausfall von Warmwasser.