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Platino Hotel & Casino

3.0 star property
Travelers savor international cuisine at BarRocko before testing their luck at the casino's 15 slot machines and 6 gaming tables in Santiago

Choose dates to view prices

Platino Hotel & Casino, in Santiago's heart, offers a continental breakfast and international dining at BarRocko. Guests love the helpful staff, on-site casino, free in-room WiFi, and coffee shop. The property also hosts concerts and live shows for extra entertainment.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
The current price is AU$118
includes taxes & fees
18 June - 19 June
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About this property

Platino Hotel & Casino

  • Hotel near Monument to the Heroes of the Restoration
  • Located close to Catedral de Santiago and Hermanos Patino Bridge, Platino Hotel & Casino provides free continental breakfast, a casino and a nightclub. For those hoping to try their luck, this hotel boasts amenities such as 15 slot machines and 6 casino gaming tables. The on-site international cuisine restaurant, BarRocko, offers breakfast, lunch and dinner. In addition to concerts and live shows and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Limo/town car service, free newspapers and multilingual staff
    • A banquet hall, laundry services and a gift shop
    • Guest reviews give top marks for the overall value and helpful staff
  • Room features
  • All 91 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • LED light bulbs, fridges and ceiling fans

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Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 20.0 per night.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
A car is not required for transport to and from this property

Frequently asked questions

Is Platino Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Platino Hotel & Casino?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on 18 June 2026 start from AU$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Platino Hotel & Casino?

Self-parking is free at this property.

What time is check-in at Platino Hotel & Casino?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Platino Hotel & Casino?

Checkout is at 1:00 PM. Late checkout is available for a fee (subject to availability).

Does Platino Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Platino Hotel & Casino located?

Located in La Zurza, this hotel is 1 mi (1.6 km) from Monument to the Heroes of the Restoration, and within 3 mi (5 km) of Catedral de Santiago and Hermanos Patino Bridge. Centro Leon and Estadio Cibao are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 556 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

Reviews

Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location good breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone one was so nice I will stay there again in the future
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Luis Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, good breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gamalielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and also the staff are awesome!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Amazing stay, amazing food and is central to everything!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, property conditions & facilities
Everything was perfect, the staff was great and everything was great! Would stay there again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gabriela E

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, great breakfast, and clean space; it is ideal for a night stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
Room was clean and as described. Staff is very friendly and would stay there again.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Christopher

staff was great…location is excellent….view from the rooms is not good…other wise it was very economical
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephanie D

Liked: Cleanliness
The room was clean and the customer service was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Platino is our Choice for accommodations in Santiago. It's situated within walking distance to Pricesmart and a quick drive to the Agora Mall and a variety of restaurant. Very convenient. The staff are exceptionally welcoming and friendly. The rooms are very clean and comfortable. All for an incredibly low price.
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent The Platino is our Choice for accommodations in Santiago. It's situated within walking distance to Pricesmart and a quick drive to the Agora Mall and a variety of restaurant. Very convenient. The staff are exceptionally welcoming and friendly. The rooms are very clean and comfortable. All for an incredibly low price.
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities
The room was always clean. The staff were very friendly and helpful.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gissaint

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and the staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, there was great courtesy, excellent service that went above and beyond.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Prytmxie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, it was in a safe place and the staff was very professional and nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Escolatica

Liked: Cleanliness, amenities
Breakfast is very good, great options to choose from. Staff are excellent, amazing service.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Cesar

Disliked: Amenities
Accommodate great service problems was solved asap thanks for hospitality
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

GILBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean Hotel Very welcoming and professional Staff Like It
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location at an affordable price
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Ronald

Liked: Cleanliness
Disliked: Amenities
very convenient location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

LORRAINE

Liked: Cleanliness, staff & service, amenities
The property is older but it was clean and it had clean linens, air conditioner, fan , internet and refrigerator with snacks at a cost.. The plus for me was that it had a shuttle from airport because we arrived on late flight. He had help with all our luggage, the stuff was friendly and even held our extra luggage for the day. The hotel also included breakfast and check out was at 1:00 pm. I certainly would use it again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ruthman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great the staff was very professional and helpful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience, very polite staff, breakfast a la carta, included every morning, will visit again soon.
Stayed 4 nights in May 2025