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Platino Hotel & Casino

3.0 star property
Colonial hotel with casino and free breakfast

Choose dates to view prices

Platino Hotel & Casino, in Santiago's heart, offers a continental breakfast and international dining at BarRocko. Guests love the helpful staff, on-site casino, free in-room WiFi, and coffee shop. The property also hosts concerts and live shows for extra entertainment.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 3 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

8.4 out of 10
Very good
(42 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 3 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031

What's nearby

  • Monument to the Heroes of the Restoration - 14 min walk - 1.2 km
  • Catedral de Santiago - 4 min drive - 2.2 km
  • Estadio Cibao - 5 min drive - 4.0 km
  • Colinas Mall - 6 min drive - 5.0 km
  • Mundo Acuático - 7 min drive - 7.6 km

Getting around

  • Santiago (STI-Cibao Intl.) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪Café Santo Domingo - ‬11 min walk
  • ‪Caña Liquor Store - ‬4 min walk
  • ‪Amigos 24 Horas - ‬14 min walk

About this property

Platino Hotel & Casino

Hotel near Monument to the Heroes of the Restoration
Located close to Catedral de Santiago and Hermanos Patino Bridge, Platino Hotel & Casino provides free continental breakfast, a casino and a nightclub. For those hoping to try their luck, this hotel boasts amenities such as 6 casino gaming tables and 15 slot machines. The on-site international cuisine restaurant, BarRocko, offers breakfast, lunch and dinner. In addition to concerts and live shows and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Limo/town car service, a front desk safe and a banquet hall
  • Free newspapers, tour/ticket information and multilingual staff
  • Guest reviews give top marks for the overall value and helpful staff
Room features
All 91 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • LED light bulbs, fridges and ceiling fans

Similar properties

Exterior

Palmetto Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very good, 448 reviews
Palmetto Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
A car is not required for transport to and from this property

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
Platino Santiago
Platino Hotel Santiago
Platino Hotel Casino
Platino Casino Santiago
Platino Casino
Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
Platino Hotel Casino
Platino Hotel & Casino Hotel
Platino Hotel & Casino Santiago de los Caballeros
Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Is Platino Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platino Hotel & Casino?

Self-parking is free at this property.

What time is check-in at Platino Hotel & Casino?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Platino Hotel & Casino?

Checkout is at 1:00 PM. Late checkout is available for a fee (subject to availability).

Does Platino Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Platino Hotel & Casino located?

Located in La Zurza, this hotel is 1 mi (1.6 km) from Monument to the Heroes of the Restoration, and within 3 mi (5 km) of Catedral de Santiago and Hermanos Patino Bridge. Centro Leon and Estadio Cibao are also within 3 mi (5 km).

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Reviews

Platino Hotel & Casino Reviews

8.4

Very good

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 529 out of 1008 reviews
Rating 8 - Good. 274 out of 1008 reviews
Rating 6 - Okay. 114 out of 1008 reviews
Rating 4 - Poor. 44 out of 1008 reviews
Rating 2 - Terrible. 47 out of 1008 reviews

Reviews

10/10 Excellent

ruthman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great the staff was very professional and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Nelly

Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent but room is too small. Easy to find taxi and breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

GILBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean Hotel Very welcoming and professional Staff Like It
Stayed 1 night in Aug 2025

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very safe and clean. The food and their service is good second time staying there.
Stayed 11 nights in Aug 2025

8/10 Good

von

Liked: Cleanliness, staff & service
Good service Clean Amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Old world charm, modern amenities, comfortable beds, cleanliness, and friendly, courteous staff, not to mention convenient location and their room rates are unbeatable!. The Platino Hotel has it all! This is the place to stay!
Stayed 1 night in Jun 2025

8/10 Good

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acc
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, friendly staff. Convenient location. Would recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Is a good and nice hotel, just missing some smiles insome staff employees, in my opinion that
Stayed 1 night in Jul 2025

10/10 Excellent

Ancyco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, clean, communication, 20/10
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff especially in the restaurant were exceptional and the food was awesome!
Stayed 6 nights in Oct 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Everybody was friendly and the staff spoke Spanish and English. It was clean and the food was really good!
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service
I was able to hear the music that was playing on the first floor to the second floor
Stayed 1 night in Sep 2025

10/10 Excellent

Elma

Liked: Amenities, property conditions & facilities
Love the places,and very pease ful and good people working here,it a antigua but it has beautiful ditial all around the room is grest nice plcae to hace vacationes parking free breadfast and ect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Zee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Breakfast was very good!
Stayed 1 night in Dec 2024

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and friendly service
Stayed 14 nights in Mar 2025

6/10 Okay

Gregory

Liked: Staff & service
Good place.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room. Nice staff and good breakfast
Stayed 1 night in Jan 2025

6/10 Okay

HERNANDO

Disliked: Amenities
The security box was not working and noise near the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Amenities
Hotel is clean and breakfast is delicious and included. There is also free WiFi and parking. The best part about hotel is the Open Gazebo in the front of the property where you can sit and sip a beer, talk with other guests, or simply get some fresh air.
Stayed 3 nights in Feb 2025

10/10 Excellent

barbara

I would like to have a restaurant and a casino in the hotel.
Stayed 1 night in Feb 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Jul 2025