Santiago de Alcantara Holidays from AU$1,648

Beautiful room. Terrible bathroom situation - so smelly, they need their plumbing redone. Smelt like piss all the time and the showers didn’t have warm or hot water, stayed two days only had one shower because didn’t want to spend time in smelly cold shower bathroom! Good location though, right in the centre so easy to get to prominent places

If you're travelling on a budget I would recommend this accommodation. I stayed in a single room with shared bathroom. The accommodation was clean and comfortable, though the room was very small - just enough room for a single bed and very small bedside table ... but it did have a TV. The shared bathroom was clean with plenty of hot water and good water pressure, though the shower cubicle is very small. As a lone traveller I felt safe there (5th floor and plenty of locked doors). My only gripe with the room was that it had no window to the outside - there was a 'window' which opened to the stairwell/lift and there was a lot of noise from this area until quite late at night. The location is good - a 5-10 minute walk to Gran Via, about 20 minute walk to the Plaza Mayor - with quite a few places to eat and small shops for snacks and beverages close by. Staff were friendly, though I didn't really require their services as only there for a few days.

The staff was very nice

Helpful staff, the room was big and clean. Bed was so comfortable. Close to the airport and the shuttle service was a plus.

Nice enough, pretty basic.