Family Hotels & Resorts in Santana from AU$234

"Our stay at the Pestana Carlton Madeira Ocean Resort Hotel was nothing short of exceptional. From the moment we arrived, we were greeted with genuine warmth and professionalism by the staff, who went out of their way to make us feel at home. The hotel’s location is perfect—just a short walk from Funchal’s charming center, yet peaceful and right on the ocean. The views from the rooms and terraces are breathtaking, especially at sunset. We particularly loved the choice of swimming pools: the large sea-water pool with direct access to the ocean was a highlight, while the indoor heated pool provided the perfect retreat in the evenings. Breakfast was outstanding with a wide variety of fresh fruits, pastries, and local specialties. Every meal we had at the hotel was beautifully presented and delicious, with attentive service to match. The rooms were spacious, spotless, and very comfortable, offering all the modern amenities while still maintaining a relaxed, island atmosphere. The beds were especially comfortable, ensuring we woke up refreshed each day. What truly sets this hotel apart is the staff’s dedication to excellence—they consistently went above and beyond to ensure every detail of our stay was perfect. We were given the warmest welcome by Samoume, who truly went above We left feeling completely relaxed and already planning our next visit. If you’re looking for a blend of luxury, comfort, and authentic Madeiran hospitality, Pestana Carlton Madeira is the place to be."

"This property was beautiful and the food was amazing. The staff were very friendly and there were activities scheduled daily to keep the resort guests engaged and having fun."

"Beautiful scenic property "

"A newish property with small teething problems but the staff were trying there utmost to make it a enjoyable holiday."

"Great location in Funchal! Perfect walking distance to everything — especially convenient after a long day of hiking and sightseeing when you want to just wander for dinner. The rooftop pool was stunning, with plenty of loungers to choose from. Such a relaxing spot to unwind. They also host nightly performers, and the atmosphere was fantastic. The entertainment felt top-notch (definitely not cheesy), and I loved it! The daily breakfast buffet on the terrace was a wonderful touch — a great way to start the day. ✨ Highly recommend!"

"Perfect on every way. 10/10!"

"Incredible hotel! The staff is amazing. So friendly, helpful, and accommodating. The grounds, rooms, and views are stunning. The sea pool is beyond and the diving boards are so much fun. We brought our 8 month old and they provided a crib, stuffed animal, and adorable backpack. The staff was also very sweet with the baby and offered a high chair at every meal. We also really enjoyed the thoughtful nightly gifts during turndown service. Spa also very nice. Would highly recommend. Close to the airport. Incredible experience. "

"Very good hotel with great food comfortable beds big room with excellent sea views and the staff are very nice and friendly."

"Great place to stay."