Family Hotels & Resorts in Santa Rosa from AU$107

"Amazing pool area, great breakfast, and clean rooms!"

"Beautiful property and proximity to tasting rooms. "

"We had a great experience."

"We've been staying here for probably 30 years, and it's just not the same experience, even though I rate it highly. Here's what NOT to expect: Wifi on the 3rd or 4th floor that will stay connected; wine glasses and a wine bottle opener (even though you're in the wine country)-the front desk doesn't even have a bottle opener to borrow, and you have to go to the attached restaurant to borrow wine glasses, to be returned; an ice machine-you have to go to the front desk and ask for a zip-lock bag of ice; finally, an updated bed that doesn't have body furrows, along with only foam pillows that are massive and won't compress down. I've been talking to the G.M. about the wifi for years now, and it just never gets better. Great character and history. Quiet except if you're on Wilson; traffic is noisy with the window cracked. Great dining all around the hotel, and Aroma Coffee right across the street, so Railroad Square is worth it...especially with the light rail train that stops right there."

"Wifi does not work, room keys do not open pool gates, and fabric headboard has stains on it."

"Our room was not clean. There was hair in the bedding and the bathroom had broken tile around the toilet. It smelled very strongly of urine. When we asked to switch rooms, we were told they were sold out. They came to re clean the bathroom but it still smelled like urine. We were supposed to stay 3 nights but left early to find a cleaner hotel. The staff was nice but not very helpful when we complained."

"Nice clean rooms and friendly staff. Pleasant place to stay. Very minor gripe - could have used more and softer pillows."

"Smelly rooms"

"Nice staff- very clean rooms."