Santa María de Guía de Gran Canaria Holidays from AU$1,221

The most I like breakfast and dinner buffet, spa and views ftt try on the roof and balcony. I would like the water in the pool or jacuzzi were warmer or heated. Was a little chilly in May.

Great location, nice pool area and quiet. Short walk to the Yumbo center, and a great supermarket 2 mins away. Easy to get to the beach too. Breakfast is very good, staff friendly and I liked the room too. They were slightly slow on sorting out a drainage smell and the air con was broken too.

This is not a five star property. The room interiors give the five star atmosphere. Plenty of wardrobe space and clever arrangement of coffee/tea facilities. But the rest of the hotel is four maybe three stars. At breakfast which you can choose the menu alongside buffet. Expect random things like no avocado. The staff are so busy turning tables for dinner you’ll be lucky if you get acknowledged. Same at dinner but in reverse. The pool is okay but don’t expect service as it isn’t fully staffed and there’s no call bell. The bar again depends when you visit I stayed an hour and didn’t see one server. The Sky bar seems to have no attendees which is strange. One highlight was getting breakfast delivered to my room. That service was exemplary. The location has great shopping to suit any budget and loads of nightlife and plenty of restaurant options. The bus and taxi stop are within reach making it easy to reach and explore the island.

The hotel was really good from the start to finish!

Well connected transport wise to get to the beach and Las Palmas - lots within walking distance. Would have liked to have free water/hot drinks available beyond breakfast(half board). One of the 3 lifts was out of use for the full 10 days we were there which meant people were waiting much of the time. No ironing facilities. The main hotel areas have no air conditioning which means that bedrooms are the only cooler areas after hot days outside. Otherwise, a very nice stay with very helpful staff.