Santa Lucía del Este Holidays from AU$539

Wonderful staff & employees

The restaurant had a menu with good options for dinner. The staff was very nice and helpful. Jhossi in the restaurant was very nice.

Tiene que continuar C la profesionalización del personal (son muy amables y respetuosos pero necesitan más entrenamiento El inmueble necesita una puesta al día (ej de noche no había agua caliente Pero la propiedad es hermosa ,

Everything is within walking distance, and food delivery services bring it right to the main door

Let's start with positive impressions. The hotel has very nice foyer, friendly front desk and good location. Our room was spacious with many comfort points like the bed and armchairs. Convenient table and office chair, universal plug. Bedsheets were clean and pillows comfortable. Now the negative ones. Awfully slow Wi-Fi that kept disconnecting. The toilet smelled urine. The seat was missing a screw and the other screw was barely holding it, with yellow stain (most probably dry urine). The sink water was evacuating very slowly, because the drain pipe was squished In several spots. I reported the problems (except the smell thinking it was just an omission) to the front desk and was promised to have the problems fixed. When we came back in the evening nothing was done. The toilet seat or the floor were not washed.