Santa Fe Station Hotel Casino Tours and Activities

I was quite disappointed with my experience. The room didn’t feel clean and didn’t meet the standards I expected from a higher-end hotel. The staff were less than friendly, with many being quite rude. The food was terrible; we ended up spending $160 at the restaurant, and the potatoes were inedible. The steak had no flavor, and even the Brussels sprouts were of lower quality than what you'd find at Walmart. We felt cheated and left the restaurant hungry. However, I must commend the two gentlemen who served our food—they were excellent and the main reason we chose not to voice our concerns. On a positive note, Melanie, the barista, was fantastic and truly saved the hotel's reputation. Starbucks clearly knows how to deliver great customer service, and they could teach the hotel staff a thing or two. Overall, it was disheartened. My husband had a business trip, and we joined him, covering the cost of our own room. While I try to avoid regrets, I can’t help but wish we had chosen a different place to stay.

This was my first time staying at the Hilton in Vegas. Check in was very easy. The staff were eager to check us in even as we waited in line. The room was absolutely great! Housekeeping was absolutely amazing and the girls were very nice. Everyday the hotel sends a text asking if we needed any services or if we wanted to skip housekeeping for the day. Loved the ease of texting as suppose to calling or going down to the lobby to ask for amenities. Parking was free during our stay. I have to add that there’s a convenience store in the first floor that offers a variety of foods and snacks! And guests get complementary water bottles daily. The Hilton was conveniently located in between the strip and downtown Vegas. Transportation was right outside the door or a few mins in uber if walking isn’t your thing. I will definitely be staying at the Hilton next time I’m in Vegas.

Nice place but rooms are dark af